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Patient Support Specialist

Offered in partnership with Real Jobs Rhode Island, and the RI Department of Labor and Training, the Patient Support Specialist Training is for people who want to work with patients in a medical environment in a non-clinical position. Graduates that complete this program can expect to begin careers as medical administrative assistants, patient service representatives, unit secretaries, medical customer service agents, and other related positions. Students can also expect to learn a wide array of skills including customer service, medical asepsis, patient conflict resolution, patient education, knowledge of insurance, Electronic Health Records, phone call etiquette, and various computing/software skills.

NEW! Graduates of CCRI's Patient Support Specialist program are now eligible for 7 prior learning credits that may be applied toward an academic certificate in Medical Insurance Billing & Coding. The completed certificate is stackable toward an Associate's Degree in General Studies.

If interested in applying for a future cohort, please complete our Program Inquiry Form.

Interviews for the December 2 class will begin in late October.

RJRI LogoPrerequisite

  • GED or high school diploma is required.
  • Must be a Rhode Island resident.
  • Bilingual students are encouraged to apply.

Due to the nature of this program, full immunizations are required for participation. All applicants must be fully vaccinated against COVID including the booster.  If eligible for a booster, the booster must be administered before the first day of training.

Course Schedule:
Course Date/s Location
Patient Support Specialist

December 2, 2024

Monday through Friday
9:00 am – 3:30 pm
CCRI Liston Campus, Providence

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Cost

 

No charge! This program is free for all that qualify and are accepted.

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Time Commitment

 

8 weeks total

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Contact

 

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