External applications are also called "3rd party applications" and have been designed
to integrate directly into the Blackboard Learning Management System.
Supported Blackboard Apps
OLT Supported External Apps
Department Supported Apps
Vendor Supported Apps
External Application Support
Online Learning and Technology will provide technical troubleshooting for any error
messages displayed within Blackboard and ensure that integrations are properly configured
per vendor documentation. We will test all integrations to the fullest extent possible
given vendor constraints. Users will be referred to the third-party vendor for external
app support and issues with access codes or accounts outside of Blackboard.
External Application Request and Evaluation Process
Before installing any external app we must first understand and evaluate the impacts
of the app within the existing Blackboard service configuration. Key considerations
are accessibility, administrative, copyright, compatibility, cost, Family Educational
Rights and Privacy Act (FERPA), interoperability, support, and security.
The entire process can often be time consuming as it requires collaboration with the
vendor and faculty requester(s) to research and test on our Blackboard test system
prior to live deployment.
Please consider the time required to evaluate, test, and deploy an external application
when submitting your request:
- Fall semester - submit request by May 1
- Winter/Spring semester - submit request by September 1
- Summer sessions - submit request by February 1