Instructional Technology Services
Drop-in Faculty Support Hours for Blackboard Ultra
Blackboard Ultra Knight Campus Drop-In Hours
Monday- Thursday August 17 - September 3: 10:00 am - 2:00 pm in KN4100
(Opening Day Hours 2:00pm- 4:00pm)
Blackboard Ultra Flanagan Campus Drop-In Hours
Tuesdays and Wednesdays Aug 18-Sept 2 10:00 am - 2:00 pm in CIT 2331
Blackboard Ultra Virtual Drop-In Hours
- Aug 18 - 19, 12:00 pm – 2:00 pm, Zoom
- Aug 25 - 27, 12:00 pm – 2:00 pm, Zoom
- Aug 31-Sep 2, 10:00 am – 2:00 pm, Zoom
Virtual Office Hours with Melissa Cassidy from Blackboard
Connect one-on-one with a Blackboard expert to explore your Ultra course, ask questions, and get personalized guidance.
- Book time with Melissa Cassity: 30 minutes meeting
- Note: You must book one hour ahead of your desired time slot.
Access Blackboard Ultra Instructions and Guides
Learn about accessibility and the Blackboard Ally tool.
Record videos and screen captures for use in Blackboard.
VoiceThread is an interactive collaboration tool for Blackboard
Explore helpful articles, step-by-step guides, and resources for all your instructional technology needs.
LockDown & Monitor encourages academic honesty on exams.
Describes the condition in which a course can be merged and how to request a merge.
Instructions on how to use the classroom webcam and microphone.
List with resource links of currently supported technologies
Comparison table of all CCRI supported academic technologies.
Common troubleshooting for CCRI supported technology.
Need Assistance?
Contact Online FacultyOnline technology support, training and self-paced resources are available for instructors to improve student success.