Patient Support Specialist
The Patient Support Specialist Training is for people who want to work with patients
in a medical environment in a non-clinical position. Graduates that complete this
program can expect to begin careers as medical administrative assistants, patient
service representatives, unit secretaries, medical customer service agents, and other
related positions. Students can also expect to learn a wide array of skills including
customer service, medical asepsis, patient conflict resolution, patient education,
knowledge of insurance, Electronic Health Records, phone call etiquette, and various
computing/software skills.
NEW! Graduates of CCRI's Patient Support Specialist program are now eligible for 7 prior learning credits that may be applied toward an academic certificate in Medical Insurance Billing & Coding. The completed certificate is stackable toward an Associate's Degree in General Studies.
If interested in applying for a future cohort, please complete our Program Inquiry Form.
Interviews for the April 2025 class will begin in early March 2025.
Prerequisite
- GED or high school diploma is required.
- Must be a Rhode Island resident.
- Bilingual students are encouraged to apply.
- Due to the nature of this program, full immunizations are required for participation. All applicants must be fully vaccinated against COVID including the booster. If eligible for a booster, the booster must be administered before the first day of training.
Course | Date/s | Location |
---|---|---|
Patient Support Specialist |
Tuesday, April 8, 2025 Monday through Friday |
Hybrid |
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