If you run into a problem printing a document in the Academic computer lab, first
check the instructions that are posted. Specific instructions are posted for the lab
you're in; make sure you're following them correctly.
If your problem persists (particularly paper jams and "toner low" messages), Please
see the Lab Staff to report the problem.
Save your document to your OneDrive, a lab assistant can help you if you have never
used this free online cloud based option, or you can email it to yourself.
Hold down OPTION-cmd key-P-R and press the lighted restart button on either the keyboard
or the CPU tower. If this doesn't work on a CPU tower, press the small reset button
below and to the left of the restart button. If the problem persists, report the problem
to the Lab Staff.
When the computer is rebooted, all files left on the Desktop are automatically deleted.
If the files have been deleted, you cannot recover them. Remember to save your work
often to your OneDrive, a flash drive or email it to yourself.
Yes. All PCs have internal CD-ROM drives capable of playing audio compact discs. One
is permitted to bring music CDs and personal headphones to listen to music provided
that it does not disturb or interfere with others or the equipment. Note that no speakers
are attached to general use systems in the lab due to the risk of loud interference
to others.
Right click on the "CD Drive" icon in "My Computer". Choose "Erase this CDRW".
Now the CDRW is ready to have files written to it.
Note: Formatting the CDRW will remove ALL existing files. They are not recoverable.
If you do not have formatted CDRW, you will have to format the CDRW. Do NOT format
or erase CDR Disks.
Write:
You can treat the CDRW Drive as any other removable media (like a Thumb drive). You
can copy or create files, but you will be unable to edit or delete existing files
(you can format the entire CDRW). The only additional step is to tell the OS to write
the files.
Note: If you plan to save to a folder on the CDRW the folder MUST already exist on the
CDRW.
Once you have copied the files to the CDRW, Windows will queue the files to be written.
When you are ready to write, right click on the "CD Drive" icon in "My Computer".
Choose "Write these files to CD".
The CD Writing Wizard dialog will appear and guide you through the process.
Once complete, Windows will eject the CD
If you decide that you do not want to write the files to the CDRW, you can remove
the queued list. Right Click on the "CD Drive" icon in "My Computer". Choose "Delete
Temporary Files".
Note: As you copy files to the CDRW for writing, pay attention to the amount of disk space
left. The space left on the disk will not reflect the additional space needed by the
queued files. Windows WILL let you queue up more files than there is space left on
the CDRW. However, when you attempt to write files to CD the Wizard will give you
an error.
CDR (DATA)
Note: CDR is write ONCE. If you write a file to it, you will not be able to delete it.
You can NOT format a CDR.
Write:
You can treat the CDR Drive as any other removable media (like a Floppy Disk). You
can copy or create files, but you will be unable to edit or delete existing files.
The only additional step is to tell the OS to write the files.
Note: If you plan to save to a folder on the CDR the folder MUST already exist on the CDR.
Follow the same 5 steps above to write your files to the CDR If you require additional information use Windows built in help function (Start Menu
--> Help and Support) and search on CD Writing.
NOTE: COPYING OF ILLEGAL MUSIC AND/OR DATA IS NOT CONDONED BY ACAMDEMIC COMPUTER OR Community
College of Rhode Island.
CDR/CDRW (AUDIO)
Right Click on the mp3 or wav file(s) you wish to convert to Audio CD format. Choose
"Copy to Audio CD"
Windows Media Player will display the play list of songs you have selected. You can
modify the play list from here.
Once you are ready to create the Audio CD, insert a BLANK CDR/CDRW into the CDRW drive,
then click on "Copy Music" in the top right corner.
Media player will convert the files as necessary then attempt to write them to the
CDR/CDRW
Once compete, Windows will eject the CD.
NOTE: COPYING OF ILLEGAL MUSIC AND/OR DATA IS NOT CONDONED BY ACAMDEMIC COMPUTER OR Community
College of Rhode Island.
Lab Staff cannot assist with homework problems. They can assist with interpreting
system messages and addressing difficulty in getting software to operate properly.
Students must contact their instructors about difficulties with their course work.
No, because the scanner is setup primarily for scanning purposes only. However, you
may save your pictures on a thumb drive or burn them on a CD-R or CD-RW, then take
them to any of the workstations in the Academic Computer Lab where Photoshop is available
for editing images.
Once you have clicked the Okay button in the print dialog box, your print job will move to the print queue and stay
there for a period of 72 hours or until you release the print job (whichever comes
first). All print jobs are deleted from the print queue after 72hours.
Please inform a Lab Staff at your campus of any problems with the computers, printers,
and scanners in the open computer lab. Do NOT attempt to fix the problem yourself.
Faculty may call the Help Desk to report a computer problem.
Yes. However, we have virtual computers (small boxes) and Dell computers. If you log
off of a virtual machine all of your data will be gone, whereas, if you log off a
Dell computer the data will remain on the computer until it is restarted. The best
practice is to always save your data to your OneDrive or a flash drive and not to
the computer.
Lost and found articles are kept in the Lab Staff area unless they are items such
as car keys, wallets, or cell phones. If you have lost something, please check there.
If you do not find your lost item, please contact Campus Security to see if anyone
has turned the item over to them.
We strongly encourage you to save your work to your OneDrive account. This online
cloud based account is provided to all students and eliminates the need to carry a
flash drive. If you do not know how to access your OneDrive please ask a lab assistant
for help. You can also use a flash(thumb) drive.