Patient Support Specialist

This training is for people who want to work with patients in a medical environment in a non-clinical position.

CCRI is offering a FREE Patient Support Specialist Training. The training is for people who want to work with patients in a medical environment in a non-clinical position. Graduates that complete this program can expect to begin careers as medical administrative assistants, patient service representatives, unit secretaries, medical customer service agents, and other related positions. Students can also expect to learn a wide array of skills including customer service, medical asepsis, patient conflict resolution, patient education, knowledge of insurance, Electronic Health Records, phone call etiquette, and various computing/software skills.

Graduates of CCRI's Patient Support Specialist program are eligible for 10 prior learning credits that may be applied toward an academic certificate in Medical Insurance Billing & Coding. The completed certificate is stackable toward an Associate's Degree in General Studies. Standardized Credit Awards - CCRI

Medical Insurance Billing & Coding Certificate

Prerequisites:

  • GED or high school diploma is required.
  • Must be a Rhode Island resident.
  • Bilingual students are encouraged to apply.
  • Due to the nature of this program, full immunizations are required for participation. All applicants must be fully vaccinated against COVID including the booster. If eligible for a booster, the booster must be administered before the first day of training.

Program Information:

When: November 30, 2026 - January 27, 2027, Monday - Friday 9:00 am to 3:30 pm

Where: Hybrid, In-Person and Virtual,  CCRI Liston Campus, Providence

Cost: FREE for qualified participants!

If interested in applying, please complete CCRI's Program Inquiry Form.

Program Inquiry Form

Brown is currently offering a series of cohorts for the beginning of 2027. Please go to their website linked below for more information.

Brown University Health Recruitment>>

Details

  • Cost - $2,895 Open Enrollment, Includes $10 non-refundable registration fee  OR FREE Grant/Employee Sponsored Opportunities Available

  • Time Commitment - 8 weeks total

  • Contact - For more information, please complete the Program Inquiry Form

The STEM Day Schedule

Have a Question?

Contact Workforce Partnerships

CCRI's Division of Workforce Partnerships works in close collaboration with industry and business leaders to ensure the college’s offerings are meeting both current and future workforce needs.

Contact Workforce Partnerships  

Top