CCRI is offering a FREE Patient Support Specialist Training. The training is for people
who want to work with patients in a medical environment in a non-clinical position.
Graduates that complete this program can expect to begin careers as medical administrative
assistants, patient service representatives, unit secretaries, medical customer service
agents, and other related positions. Students can also expect to learn a wide array
of skills including customer service, medical asepsis, patient conflict resolution,
patient education, knowledge of insurance, Electronic Health Records, phone call etiquette,
and various computing/software skills.
Graduates of CCRI's Patient Support Specialist program are eligible for 10 prior learning
credits that may be applied toward an academic certificate in Medical Insurance Billing
& Coding. The completed certificate is stackable toward an Associate's Degree in General
Studies. Standardized Credit Awards - CCRI
Medical Insurance Billing & Coding Certificate
Prerequisites:
- GED or high school diploma is required.
- Must be a Rhode Island resident.
- Bilingual students are encouraged to apply.
- Due to the nature of this program, full immunizations are required for participation.
All applicants must be fully vaccinated against COVID including the booster. If eligible
for a booster, the booster must be administered before the first day of training.
Program Information:
When: September 10 - October 16, 2026, Monday - Friday 9:00 am to 3:30 pm
Where: Hybrid, In-Person and Virtual, CCRI Liston Campus, Providence
Cost: FREE for qualified participants!
Brown University Health Sponsored Class
Brown cohorts do their own recruiting and recruiting information sessions. For this
cohort, please go to their website linked below and sign up to receive email updates
to begin the recruitment process.
Brown University Health Recruitment>>
If interested in applying for other future cohorts, please complete CCRI's Program
Inquiry Form.
Program Inquiry Form
Details
-
Cost - No charge! This program is free for all that qualify and are accepted.
-
Time Commitment - 8 weeks total
-
Contact - For more information, please complete the Program Inquiry Form