Patient Support Specialist
In partnership with Brown University Health, CCRI is offering a FREE Patient Support Specialist Training. The training is for people who want to work with patients in a medical environment in a non-clinical position. Graduates that complete this program can expect to begin careers as medical administrative assistants, patient service representatives, unit secretaries, medical customer service agents, and other related positions. Students can also expect to learn a wide array of skills including customer service, medical asepsis, patient conflict resolution, patient education, knowledge of insurance, Electronic Health Records, phone call etiquette, and various computing/software skills.
Prerequisites:
- GED or high school diploma is required.
- Must be a Rhode Island resident.
- Bilingual students are encouraged to apply.
- Due to the nature of this program, full immunizations are required for participation. All applicants must be fully vaccinated against COVID including the booster. If eligible for a booster, the booster must be administered before the first day of training.
Program Information:
When: July 28 - September 23, 2025, Monday - Friday, 9:00 am - 3:30 pm
Where: TBD
Cost: FREE for qualified participants!
If interested in applying, please complete our Program Inquiry Form.
Cost
No charge! This program is free for all that qualify and are accepted.
Time Commitment
8 weeks total
Programs
Services
Career Services
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