Procedures For Making Comments and Complaints
We need your comments and thoughts about issues of safety and security on all of our college campuses. If during your most recent visit or trip to our campuses has caused you concern, please take the time to inform us. We make every effort to correct deficiencies as quickly as possible.
The Campus Police Department expects a high degree of professionalism and conduct from all personnel. Officers frequently perform their duties in a manner exceeding the highest standards. Our officers have earned accolades for service both on-campus and in the surrounding community. We encourage the college community to take the time and write or call the department and ask for a supervisor. Please offer your personal thoughts which will be conveyed to the Chief of Campus Police and then, formally, to the officer themselves.
While we constantly strive to improve the quality of police services, we also recognize that all contacts with Campus Police may not be amiable. Depending on the manner in which the complaint is received, the department will accept and investigate all complaints of officer misconduct. As long as the complainant is identified and wishes to make a formal complaint we will conduct a thorough examination of the available factual information, a finding is made that will either sustain or exclude the complaint, at which time a determination will be made on whether corrective or disciplinary action will take place, or exonerate the officer involved.
We also encourage compliments for our officers in the same manner.
Remarks, compliments or complaints may be directed directly to the Chief of Campus Police, or any Police Supervisor, at 401-825-2109; emailed to any supervisor at the emails listed under Campus Police Staff ; or can be mailed to or made in-person at the Knight Campus, 400 East Ave, Warwick, RI 02886. The department Citizen Complaint/Compliment Form is used to document such compliments or complaints and can be emailed, mailed, dropped off or made in-person. The form is also available at each campus police substation.
For your convenience, you may also use our online form.
The Civil Rights Division of the U.S. Department of Justice enforces federal laws that protect from discrimination based on race, color, national origin, disability status, sex, religion, familial status, or loss of other constitutional rights. If you believe your civil rights, or someone else's, have been violated, you can submit a report using the Department of Justice's Civil rights Reporting Portal located at https://civilrights.justice.gov/ .