Support Services
If you need help with your distance learning (DL) course, there are several options that you can use.
- Enrollment Services (Admissions, Financial Aid, Records/Registration)
- Advising and Accommodations
- Course Information
- Library Resources
- Online Student Services
- MyCCRI Documentation
- Success Centers
- Technology Help
- Tutoring
- Blackboard Documentation
- Music Courses hosted by Connect 4 Education
Enrollment Services (Admissions, Financial Aid, Records/Registration)
For information and/or help with the admissions process, registration, financial aid, transcripts, transfer information etc. see the enrollment services website.
Advising and Accommodations
For help in choosing courses and information on accommodations, contact Advising and Counseling to speak with an adviser.
Course Information
For academic information on a course, please e-mail the instructor of the course (as noted in the schedule of courses) or contact the department that is offering the course.
Library Resources
DL students can access most library services from the comforts of home. Visit the Library's website for more information. For guidance on doing research on the Internet, see HELIN's tutorial.
Online Student Services
Students can use their MyCCRI accounts to access the following services: add or drop a class online, pay for a course online using a credit card, check seat availability in a course, view an unofficial transcript, view a degree audit, check midterm and final grades for courses, monitor status of financial aid and account balances.
MyCCRI Documentation
For information and help in accessing important academic information, as well as using e-mail, see MyCCRI Documentation.
Success Centers
Student Success in both Distance Learning, as well as in traditional classes is a priority of CCRI faculty. Student Success Centers are available at all four campuses for drop in assistance, and many valuable resources are available on-line at the Success Center website.
Technology Help
For technology assistance, see the Information Technology website for students or contact the CCRI Service Desk. The Service Desk is a free service available to CCRI students through walk-in service at the Warwick campus, via phone at (401) 825-1112 or by e-mail at itsd@ccri.edu. See the Service Desk website for information on hours of availability. In addition, refer to extensive online documentation and frequently asked questions on both MyCCRI and Blackboard.
Tutoring
Peer tutoring services are available to all students at CCRI through the Student Success Centers. For more information, see the Peer Tutoring website.
Blackboard Documentation
For information on using the Blackboard learning management system, see Blackboard Documentation. A login is required. For information on logging in, see instructions here on logging in to a password-protected site.
Music Courses hosted by Connect 4 Education
- Orientation
- E-Mail Support
- Phone Support: Monday-Friday 9 a.m. to 5 p.m. at 703-880-1180
- Frequently Asked Questions
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