Campus Store FAQs

Textbook Questions, How to Order, Refunds, eBooks, And More

Click here for all of your textbook questions. 

Where do I find my Lab Kit?

Lab kits are available along with other course materials that have been chosen for your class.  All materials adopted for the class will be available to view after either entering your student ID for shop by schedule, or by searching for your course individually.

How do I package my rental books for return?

Feel free to use the box your books came in, or any other box. Just be sure your book fits along with some packaging material, and be sure to cover up all old labels, scan codes, and markings. Please use clean filler to avoid damage in transit.

You can also purchase boxes and other packaging materials at most mail centers, including UPS Stores.

How much does shipping cost?

Shipping costs vary depending on the speed/service level selected.  Barnes and Noble College offers a free period for standard shipping at the beginning of each semester, typically 2-3 weeks, usually starting the week before classes begin.  Make sure to check the banner at the top of the website for information on this period.

Why do I need to give my address if I do not want the books shipped?

General information including your address is needed to set up an account.

How long does it take to process my online order?

Please allow 2-3 business days (Monday to Friday) to process your online order.

Does the Campus Store sell the supplies needed for my classes?

Yes, but supplies are only available via in person purchase at all campus stores.   

 

My class is part of the 'First Day Program', or 'Inclusive Access' - what does that mean?

First Day Program, also known as Inclusive Access (IA), grants you access to all of your materials for the courses that opted-in on the first day of class.

All materials can be found in your CCRI Blackboard account under courses.
This will be listed as a BKCM charge on your tuition and fees bill.
You DO NOT need to purchase any additional material for the IA course(s) 
Need more help with the 'First Day Program'? Click here to view this video

Questions about charges refunded if you drop or opt out of Inclusive Access

Barnes and Noble College, the company that implements the IA program, updates their files every few days, so if a student drops correctly or opts-out later that day or that week, it won't show for a couple of days.  Opt out deadlines are always posted on the campus store home page.

If you dropped a course, please make sure to Opt-Out also.

What is Cengage Unlimited?

Cengage Unlimited is a program that grants access to all Cengage published titles for the duration of the access code.

What is considered Financial Aid?

We use the term ‘Financial Aid’ to cover any funds that are available to the students to use in the bookstore. This may include Pell grants, scholarships, awards, and loans. Students can check their financial aid balance by logging onto their MyCCRI account.

When can I buy books with Pell Grants or other Financial Aid?

There is a period at the beginning of each semester when you can use your funds, which is determined by the Financial Aid department. You may charge against your award on the virtual bookstore, or in the campus store after verification of awards have posted to your account. The files are sent over to the bookstore for your use. You can log onto myCCRI to check your Financial Aid status.

What items can I charge to my Financial Aid?

Financial Aid covers your course materials and supplies, as well as most items in the campus stores with some exceptions, including food/drink, and a few other categories. Please ask someone in the store if you are unsure it your purchase will be covered. If you are shipping your course materials, Financial Aid usually covers the shipping charge.

Some 3rd parties may not cover shipping costs. If you have specific questions please contact the bookstore (401)825-2294.

How do I use my Financial Aid online?

When you have reached the payment option part at checkout, choose ‘Financial Aid’ and enter your student ID number.  This payment option will charge your course materials and supplies to your Student Financial Aid account.  You will be required to enter a Credit/Debit Card as well.  If you do not have sufficient Financial Aid funds to cover your purchase then the difference will be charged to your Credit/Debit card.

I think I should have Financial Aid available but the transaction is not going through.  What do I do?

If you have completed all necessary paperwork with the Financial Aid department, and have confirmed you have a Financial Aid award for the Campus Stores, you may need to authorize the funds to come to the Campus Stores.

Log into your myCCRI account. MyCCRI login
In the Financial Aid box click ‘Title IV Authorizations’ towards the bottom of the list. (You may have to first select 'additional links' depending on how you sign into your account)
Select the current term from the drop down and click ‘Submit.’
Select ‘Yes’ to both questions and click ‘Submit.’ The date and time will show at the bottom of the page once submitted.
Please allow 24 hours for the funds to become available at the Campus Stores.

It is asking for an account number when I try to pay with Financial Aid, what is that?

When paying with Financial Aid, your Account Number is your Student ID number.

What is a BKCM Charge?

A BKCM charge on your account is for Inclusive Access materials for one or more of your courses.

 Inclusive Access (IA) is a method of providing access to digital course content when instructors are using interactive courseware platforms or e-books in place of printed text.

The program allows our campus to reduce costs in comparison to traditional print text, and ensures that every student has easy access to the content by the first day of class.

You may still be able to request physical (looseleaf) copies of the Inclusive Access Materials directly from publishers.  There will be a link in blackboard to place an order, if this is possible.

 
You are able to “Opt Out” of these course materials and secure them on your own through other retailers other than the CCRI Campus Store. However, we ask that you check with your professor prior to opting out. The college has worked diligently with your professors and publishing companies to bring you the best price.

Why is the amount of my web order different than when I placed the order?

Due to item availability, items may be back ordered or cancelled at the time of processing.

Please check you email regularly for order updates, packing and receipts.

Is it safe to use my credit card and other personal information on the website?

Yes. All your login and billing information is sent via encrypted SSL. The CCRI Bookstore will never sell or distribute any of your account information to third parties.

More information to come. Please check back soon.

Ch. 31 education benefits cover the cost of all necessary course materials, and up to $100 in school supplies. Ch. 33 beneficiates receive book stipends directly from the VA. To request hardcopies of an otherwise digital textbook, please visit the CCRI bookstore at the Warwick or Lincoln campus. 

For more information on Veteran’s resources, please see CCRI Veteran's Services Office website, and email [email protected] with any questions. For inquiries relating to VA certifications and benefits, please email [email protected].