Frequently asked questions about Faculty and Staff email

How do I access my CCRI Faculty or staff email?

You can access your CCRI email through Outlook, Webmail or through a mobile device.

How much space do I have in my CCRI email account?

Due to limitations on hard drive space on our mail servers and a large amount of accounts at the college, CCRI has email quotas on staff and faculty mailboxes. These initial size of mailboxes for employees is currently at 250 MB.

How do I get a CCRI Faculty or Staff email?

New or returning faculty or staff members can have their department heads submit a Campus Domain Account form to Human Resources.

Can I change my CCRI username or email address?

To change your username, you will need to fill out the Username Change Request form and submit it to the Help Desk. CCRI will not change a username except where the affected user has had a legal name change that is reflected in the College’s information systems. The college will also change usernames in the cases where the username unintentionally spells an offensive word. In all other cases, such as professional use of a middle name or nickname, CCRI will upon request create an email alias that points to the requestor’s true email address. This alias cannot be of the first initial-middle initial-last name-number format, to guard against future name collisions.

Ex.: Mary Jane Smith prefers to use her middle name, Jane. Her CCRI Account username is created as “mjsmith”, and she will use that to log into all campus IT systems. However, she can request an email alias such as “janesmith”, or “mjanesmith” to use for her correspondence. She cannot use “jsmith”, as it may conflict with another user in future.

How do I get an email address for my department?

You can request an email address for your department through the Department email address request form.

How do I forward email to another address?

Forwarding to another email address is not available for faculty and staff accounts.

How do I send a secure email to an outside party?

To send a secure message, a faculty or member member needs to do is put the phrase [SECURE] in the subject. This can be done through Outlook, web email or even your mobile device. The outside party will receive a message indicating that they have a Secure Message they can access through a web portal and can click on a link to access it.

By clicking on the link, the link they will be taken to the CCRI Secure eMail Portal (https://securemail.ccri.edu). They will be prompted to register if they have not already done so from this email address. After completing the registration process, they will be able to open the message.

How do I email my class?

You can email your class through Blackboard. Instructions are available here.

How do I get Rave alert emails ?

CCRI Faculty and Staff are automatically enrolled in Rave email alerts. They are sent to their CCRI email addresses.

This page developed and maintained by the Information Technology Department. Send comments and suggestions to helpdesk@ccri.edu .

If you have difficulty accessing the information on this page, please contact Web Services.


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Last Updated: 11/2/17