Note: Some of the features listed may not be programmed on your 7406+ telephone. To request any of these features, please call the CCRI Help Desk at x1112.
The Display Screen features provide you with updated call and message information. The information displayed on your screen depends upon the display mode that you select.
In normal mode, the display screen shows information identifying the calling or called
party and calling or called number.
Example: DOE, J234 (name extension)
In Inspect mode, the display screen shows information for an incoming call when you are on an active call. To use this feature on an incoming call, press your Inspect button when you receive a new call. The new caller’s information will be displayed. To use this feature on a held call, press the Inspect button and then the call appearance of the caller on hold. You will remain connected to your present caller and see the information of the caller on hold. (The caller will remain on Hold; do not press Hold again.)
In Directory mode, you can search for a desired extension number in the telephone system and then call that number without dialing. To use this feature, press the Directory button and spell the desired party’s last name using the letters on the dial pad. The display will show the closest match until all letters are entered or you may press Next to scroll until the desired party’s name and extension is displayed on the screen. Press the Call Display button to dial the extension.
In Date & Time mode, you can see the current date and time. To use this feature, press the Date & Time button. The display will show the date and time and then return to normal mode after a few seconds.
In this mode, you can display the elapsed time of a call (hours, minutes, seconds). To use this feature, press the Timer button to start and the Timer button again to stop and clear the display.
Abbreviated Dialing buttons allow you to store selected numbers for quicker and easier dialing. Each number can be a complete telephone number, an extension number, or a Feature Access Code. These numbers can be changed at anytime by you. Use this feature as a time saver for dialing frequently called, lengthy, or emergency numbers.
Example: 9 - 1 - (Area Code) XXX - XXXX
Use Automatic Callback when you place a call to a 4-digit extension and receive a busy signal, re-direct tone or no answer. The system will send you a 3-burst priority ring when the extension you called hangs up on their present call or, for an unanswered extension, when the called person picks up and then hangs up their phone. This feature eliminates the need to redial a busy or unanswered extension. Once you receive the 3-ring burst, simply pick up your handset and the system will automatically call the extension set for Automatic Callback. If the extension cannot accept a new call because it became busy again, you will hear three rings and then silence. Your call will remain queued. After 30 minutes, this feature will automatically cancel.
Note: Only one Automatic Callback can be activated at a time for a 7406+ telephone.
The Busy Indicator feature allows you to monitor the status (busy or idle) of an extension number or hunt group. You can determine the status of the station or hunt group by checking the light next to the Busy Indicator button for that number. If the green light is on, the extension is in use. If the light is off, the extension is idle. This button can also be used to dial the extension number or hunt group.
Call Forwarding allows you to send all of your incoming calls to another extension. Use this feature when you are temporarily located at another extension within the CSU System and wish to receive your calls there, or if you want your calls to be answered by someone else.
Notes: Call Forwarding must be activated and deactivated from the extension that is being forwarded.
If your calls are forwarded to a busy or unanswered extension, they will follow your coverage path (if one is assigned); not the coverage path of the party forwarded to.
Your extension will receive a short ring as each call is forwarded to alert you that Call Forwarding is activated on your phone. You cannot answer a call at your telephone when it is forwarded.
Call Park allows you to put a call on hold and then retrieve it from any other extension on campus. Use this feature when you want to put a call on hold, move to another location to obtain information, and then complete the call at the second location. You can only park one call at a time, even though your extension has multiple call appearances.
Notes: If you receive an intercept (hi/low) tone, the parked call has been disconnected or retrieved by someone else.
To retrieve a parked call from the original extension, press the Call Park button or dial # 1 and the 4-digit extension.
Call Pickup allows you to answer another extension in your Call Pickup group from your telephone. A Call Pickup group usually consists of individuals who are located in the same area or who have similar job functions. Use this feature when you wish to answer a call for a group member who is absent or unable to answer their extension. You can only use this feature if both you and the called party are in the same pickup group.
Note: If you receive a busy signal when using Call Pickup, the call has already been answered. Also, be sure you hear dial tone before dialing *7; failure to do so will result in a fast busy signal and you will not receive the call.
Conference Calling allows you to add parties to a current call so that you can conduct a 6-way conversation (including yourself). Use this feature to set up time saving conferences, or to spontaneously include additional parties to a discussion.
To Add Another Party (up to 6 parties)
The Drop feature allows you to disconnect from a call and receive dial tone without hanging up the handset or pressing the switch hook. Use this feature when you want to disconnect from a call and place another call right away. This feature can also be used with the Conference feature to disconnect the last party added.
The Go To Cover feature allows you to send a call directly to a person’s Cover Path. This feature is useful when you know a co-worker is not at their desk and you wish to eliminate extra ringing at their phone and go to their next point in coverage (for example: voice mail).
Note: The called party’s telephone will ring, and be able to be answered until Go To Cover is activated by the caller.
The Hold feature allows you to temporarily disconnect from a caller, use your telephone for other call purposes (such as obtain information, consult another person, or answer a second call) and then return to the held call. While a call is on Hold, you can place another call, activate another feature, answer a waiting call, or leave your telephone to do another task.
Note: If you are on an active call and press the call appearance of the held call before placing the active call on hold, the active call will be disconnected.
The Redial feature allows you to automatically redial the last number (up to 24 digits) dialed from your telephone. Use this feature to save time when redialing a busy or unanswered call.
Send All Calls is used in conjunction with Call Coverage and stops calls from ringing at your extension by sending all of your calls to the next point in your Call Coverage path.* This feature can be used when you will be away from your desk, or do not wish to be interrupted with telephone calls. This feature decreases the number of rings a caller will hear before being redirected. Use this feature when you go home or do not wish to be disturbed by a ringing telephone.
The Transfer feature allows you to transfer a call to an extension within the college system. (You cannot transfer a call to a number outside of the CSU system.)