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Knight Account Password Reset

Default Password

Please try logging into to your MyCCRI account with the default password.  The default password is the first 3 letters of the username (capitalize the first letter) followed by the underscore character [_] (the shift key and dash located to the left of the plus [+] sign) and the last 4 numbers of the CCRI ID number. (for example: Username = jdoe  Default password would be Jdo_1234)

Reset Password

For security purposes, passwords cannot be reset over the phone.  To reset your password, you will need to provide Proper Identification, (valid photo ID).  Acceptable identification include, driver’s license, student id or state issued id.

If you are unable to login using the default password, you have the following options.

  1.  You can request a password reset in person, at the Academic Computer Labs at any of the following campuses.
  • Flanagan Campus Lincoln, RI - Room 3632 - 401-333-7180
  • Knight Campus Warwick, RI - Room 2109, 2110, 2112 - 401-825-2334
  • Liston Campus Providence, RI - Room 1216 - 401-455-6057
  • Newport Campus Newport, RI - Room 253 - 401-851-1703

Click here for a map of the ACL labs

  1. If you are unable to visit an Academic Computer Lab on campus you may use the Knight Account Password Reset Form.  Complete the form, attach a clear and readable copy of your photo id and you may email or fax it to the address located at the top of the form.

Knight Password Reset Form (PDF*)

After your password has been reset, log in immediately to the Self Service Password Management page and click ENROLL. You will be prompted to log in and provide answers to two security questions. After enrolling in SMOP you will then need to click CHANGE PASSWORD which will enable you to reset or change your password online anytime you need to.

Password Reset Policy

This policy protects students, faculty and staff from identity theft, fraud or privacy invasion. It exists, with the best of intentions, to help protect accounts and personal information associated with them.  Soon, CCRI will be shifting to a mandatory password change policy determined by “best practices” of security departments across all of higher education. Password changes will be mandated and enforced on a regular basis to a particular level of secure access. Though this is a significant change to the way CCRI does business, it follows the path of all colleges and universities across the country. 

This page developed and maintained by the Information Technology Department. Send comments and suggestions to .

Last Updated: 8/31/16