Sophos Anti-Virus is an award winning anti-virus program that protects your computer from viruses that may try to enter your computer via email, downloads or disk media.
Right click the Blue Shield in the system tray, near the time, and then select Open Sophos Anti-virus.
Sophos is setup to automatically check every 60 minutes for the latest virus updates. To manually check for updates, right click on the Blue Shield in the system tray and select Update now.
If you wish to perform a scan, right click on the Blue Shield in the system tray, select Open Sophos Anti-Virus and then select Scan my computer
Your updates have not successfully installed. Please try to update again by double-clicking on the Blue Shield. If you are not able to get the updates, please call the Help Desk at 401.825.1112.
There is a link inside the warning that you can click on to find out about the virus that the warning is telling you about. Click on the link and follow the directions for removal of the infection. Then close the warning.
Sophos can scan removable devices such as a USB drive or memory card.
The colored lines appear to be moving up and down the Sophos icon during auto-updates. When an auto-update occurs Sophos checks for new IDE files, Virus identity files (IDE) , which contain virus identities that allows Sophos to detect and disinfect the latest viruses and other malicious software.
The Sophos icon disappears during some auto-updates. It should reappear within a minute. This occurs when the auto-update process provides more Sophos changes beyond the latest IDE files, files that contain virus identities, which allows Sophos to detect and disinfect the latest viruses and other malicious software. If the Sophos icon fails to reappear call the IT Help Desk at 825.1112.
Confirm Sophos is up to date.
With Sophos open,
On-access scanning intercepts files as they are accessed and grants access to only those files that do not pose a threat to your computer or are authorized for use.
If you get a message saying Sophos has detected a virus, Sophos will automatically quarantine it. To remove a virus from quarantine please visit: /it/helpdesk/Virus_ccri_computer.html
Sophos will automatically scan for viruses, and will quarantine any virus it finds so it will not infect your computer. For instructions on how to manually scan for viruses, please visit: /it/helpdesk/virus_scan.html
A PUA is a Potentially Unwanted Application. In some cases, it may be adware or hacking tools installed on your computer. In other cases, it may be something you installed and want to use on your computer such as the WeatherBug.
Sophos requires a minimum of 256MB of RAM memory. To determine if you have enough memory to run Sophos,
Virus hoaxes and chain letters urge people to pass them on to other people to help prevent something from happening. Sophos provides information on virus hoaxes, chain letters and other types of hoaxes (scams, false alarms, scares and misunderstandings). Sophos provides lists of the most recent and most prevalent hoaxes.