If you have a MyCCRI account, we recommend you create a Security Question and Answer. This feature will allow you to reset your own password without calling and waiting for assistance.
To reset your password in the future, you will have to provide the answer exactly as you typed it.
If you forget your password and have enrolled in SMOP, by setting up your security questions and answers, you may use the online automated process, Self-Service Password Management System to reset your password yourself.
Please Note: Once you have done the password reset, you will need to wait five minutes for the reset to process before logging in to your MyCCRI account.