Community College of Rhode Island

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Internet Browsers

How do I determine the version of Internet Explorer I am running?

  • Click on HELP in the menu bar of Internet Explorer
  • Select About Internet Explore.
  • The version as well as the cipher strength will be indicated.

How can I change the text size in my browser?

If the text-size in your browser is changed from the default setting to a smaller setting, you may not be able to read some of the text. To change it back, in Internet Explorer, click on View in the menu bar, select Text Size and then select Medium.

increase text size

It has also been found that if you use both Internet Explorer for a browser and Eudora for mail, Internet Explorer may default to a "smaller" font size every time you open the browser. The instructions outlined below will set Internet Explorer's default text size to "medium" or "larger" every time.

How can I change the screen resolution on my computer?

Screen Resolution: we recommend that you use at minimum 800x600 resolution. Ideally 1024x768 or 1280x1024. Please note that some computers will not support the higher resolutions. If you are using a Windows-compatible PC, right click in a blank area of your Desktop and choose Properties, next select Display, then Settings. In the middle of the dialogue box, you will see a slider that allows you to change your monitor resolution.

If you are using a Macintosh running an older OS, use your monitor Control Panel to change resolutions. Macintosh computers running OS X must use the new System Preferences application to change monitor resolution.

Does MyCCRI require special browser settings?

Yes, there are recommended settings that will improve your MyCCRI connection.

Open Internet Explorer

  • Go to Tools
  • Click on Internet Options
  • Click on the Advanced tab

Under the Browser section:

  • Check Disable script debugging
  • Uncheck display a notification about every error

Under the Security section:

  • Uncheck Check for server certificate revocation
  • Uncheck Do not save encrypted pages to disk

Make sure that Cookies are enabled.

Can I access MyCCRI using AOL, CompuServe, MSN and Verizon?

It has been reported that AOL, CompuServe, MSN and Verizon users are unable to access MyCCRI using the AOL, CompuServe, and MSN browsers. We recommend that you use the recommended versions of Internet Explorer or Netscape Communicator to access MyCCRI as follows:

  • establish your connection to AOL, CompuServe, or MSN
  • once the connection is established, minimize your AOL, CompuServe, or MSN browser but do not terminate the connection
  • open Internet Explorer and direct your browser to myccri.ccri.edu

Please call the IT Service Desk at 825-1112 if you experience problems logging in.

How do I enable cookies and JavaScript on my browser?

To enable and JavaScript, follow these steps:
  • Select Internet Options from the Tools menu. The Internet Options dialog box opens.
  • Click the Security tab.
  • Locate the Custom area of the Security tab, and click the Custom Level button. The Security Settings dialog box opens.
  • Scroll down to the Scripting section of the Settings window. To access the Campus MyCCRI system, your browser must support JavaScript and Java. You must select the Enable radio button under Active Scripting.

  • Click OK to close the Security Settings dialog box and to save your changes.
  • Click OK to close the Internet Options dialog box.
To enable cookies:
  • Select Internet Options from the Tools menu. The Internet Options dialog box opens.
  • Click the Privacy tab.
  • Click on the Advanced button located in the middle of the dialog box
  • In the Advance Privacy Settings dialog box, make sure sure that the circle in front of the following options is selected:
    • Override automatic cookie handling
    • First-part cookies - accept
    • Third party cookies - accept
  • Make sure that there is a check mark in the box in front of Always allow session cookies
  • Click OK to save settings
  • Click OK to close the Advanced Privacy Settings dialog box and Internet Options

How do I enable cookies and JavaScript on my MAC?

To enable JavaScript in FireFox, follow the steps below:

  • Select Options from Tools in the menu
  • Click on the Content tab
  • Enable Java and Java Script by clicking in the box to enter a check mark
  • Click OK

To enable cookies in FireFox:

  • Select Options from Tools in the menu
  • Click on the Privacy tab
  • To enable Accept cookies from sites, click in the box to enter a check mark
  • Click OK

I have MAC OS X do I need to update my software?

Yes. Periodically, Apple releases updates to your computer's software. Because some updates are prerequisites for others, you may need to use Software Update more than once to get all available updates.

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Last Updated: 10/18/12