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Community College of Rhode Island

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Rhode Island Higher Education Training Consortium


This six session course over 3 days is a highly participative approach to understanding leadership using various assessments and role plays.


Session 1: The Leader Within
8:30 am to 12:00 pm
This session distinguishes the difference between managing and leading, showing why both are necessary for organizations to be successful. This session also explores the void of leadership in today's organizations and the price that organizations are paying. 360 degree reports will be distributed and a personal action plan will be made to identify the leader within.
Session 2: Talent Management
1:00 pm to 4:30 pm

Topics include using the 9-box grid as a talent assessment tool, and understanding the coaching model that drives accountability. A framework for coaching conversations will be discussed. Also role plays will be done to practice learning points. By the end of session participants will be able to identify the coaching needs of individual employees, and understand the communication process used when coaching employees.



Session 3: Dealing With Difficult Conversations
8:30 am to 12:00 pm
 This session looks into preparing for the difficult conversation with employees, and managing this conversation effectively. Role-plays will be done to practice what was learned by each participant. Upon completion of this session participants will understand the importance of preparing for the conversation, and be able to demonstrate how to effectively manage difficult employee situations.
Session 4: Styles Matters - The Impact of Personalities
1:00 pm to 4:30 pm
This session gives an overview of the DiSC model, and allows for a self assessment to identify communication comfort zones. participants will discover the impact of individual styles on leadership, and recognize styles in others and how to adjust accordingly.



Session 5: The Art of Influence and Collaboration
8:30 am to 12:00 pm
This session looks at creating ownership and accountability for organizational success through effective influencing. The session also explores working within a win-win culture. Employees will learn win-win techniques when dealing with their employees.
Session 6: Critical Thinking
1:00 pm to 4:30 pm
This session is designed to explore the critical thinker, including; traits of a critical thinker, the importance of strategic thinking, and tools to help drive strategic decisions. Participants will learn how to apply critical thinking to every-day situations, and will practice applying critical thinking skills to the leadership role.

Continental breakfast and lunch will be provided.

If you are interested in this training program, please contact Michelle O'Brien at

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Last Updated: 6/4/15