Community College of Rhode Island

Go to 50th Anniversary website

ETEK Course Outcomes

 

Computer Repair A+ Hardware (ETEK-1000)

Students at the end of the courses will have an understanding:

  • of the basic computer parts
  • of computer tools
  • on working inside a computer
  • about motherboards
  • about processors
  • about memory
  • on supporting hard drives
  • installing and supporting I/O devices
  • installing and supporting storage devices
  • supporting notebooks
  • supporting printers
  • troubleshooting hardware problems
  • on how to satisfy customer needs
  • connecting and setting up a network
  • about the network types, devices and cables

Introduction to Wireless (ETEK-1500)

Desktop Technician  - Consumer (ETEK-2100)

Students will at the end of the courses:

  • have an introduction to the Windows OS
  • be able to install the Windows OS
  • have an understanding of how to use the system utilities
  • have an understanding how to manage disk
  • have an understanding to manage files systems
  • have an understanding on user management
  • have an understanding on how to use the OS security features
  • have an understanding of the Windows OS on Networking
  • have an understanding how to use the user productivity tools
  • have an understanding how to use the performance tuning
  • have an understanding how to give application support
  • have an understanding about disaster recovery and troubleshooting
  • have an understanding how to use remote access

Desktop Technician  - Business (ETEK-2110)

Students at the end of the courses will have an understanding:

  • on planning for the installation of the Windows OS
  • on automating the deployment of the Windows OS
  • on using the command prompt and PowerShell
  • on how to keep the Windows OS up to date
  • on maintaining and troubleshooting Windows
  • on configuring and troubleshooting application issues
  • on networking with Windows
  • on accessing resources on a network
  • managing Windows in a Domain
  • managing Windows with group policy
  • managing security in Windows
  • with supporting mobile Windows users
  • administering Internet Explorer

Computer Repair A+ Software (ETEK-2350)

Students at the end of the courses will have:

  • an introduction to different Windows Operating Systems
  • an understanding on installing Windows
  • an understanding on maintaining Windows
  • an understanding on how to optimize Windows
  • an understanding on troubleshooting Windows and applications
  • an understanding on troubleshooting Windows startup
  • an understanding how to connect to and set up a network
  • an understanding about Windows resources on a network
  • an understanding about security strategies
  • an understanding about mobile devices
  • an understanding about client side virtualization

This page developed and maintained by Engineering & Technology. Send comments and suggestions to .


Last Updated: 2/27/14