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Receive immediate notice of any campus emergencies or closings via text messages and/or e-mails.
Frequently Asked Questions
- Who can subscribe/use the service?
- What is my username and password?
- Can I register for text messages if I am located on campus but I am not a CCRI student, staff, or faculty member?
- Does it matter who my cell phone provider/carrier is?
- What if my cell phone number changes?
- What if my cell phone provider changes?
- Will my sign-up information be shared with third parties?
- Who do I contact for help?
- How will I identify incoming messages from CCRI Alerts?
- How can I opt out/unsubscribe to the CCRI Alerts?
Who can subscribe/use the service?
Any student, staff, or faculty member of the CCRI community with a @ccri.edu or @ my.ccri.edu e-mail address can subscribe.
What is my username and password?
For faculty and staff the username should be the name that appears just before the "@ccri.edu" in the CCRI e-mail address and for students it should be the name that appears just before the "@my.ccri.edu" in their e-mail address . An example for faculty and staff is: jsmith@ccri.edu and an example for students is jsmith@my.ccri.edu. The password is set when you sign-up for the CCRI Alerts service.
Can I register for text messages if I am located on campus but I am not a CCRI student, staff, or faculty member?
No. Only CCRI community members with a valid ccri.edu e-mail address can register. The text messaging service is only one of several communication and information sources used at CCRI.
Does it matter who my cell phone provider/carrier is?
You can see a dropdown of all of the carriers when you sign-up. When you add your number you get to a selection of carrier screen. If you add a valid number, the number lookup is automatic, but you can still scroll through choices or carriers. Follow this link if you want to see the list before you enter your number --or just enter a bogus number, such as 111-111-1111, then you can click the dropdown and see we support a very large list. As one would expect, all the large carriers are supported, but we also support a very large number of small rural dealer-type carriers as well. [see list of supported carriers]
What if my cell phone number changes?
After you log in, select the My Account tab and then select edit under Mobile contacts. To the far right you can select edit, test or delete. Edit your number and then select test. You will be sent a test message so that you know it’s working.
What if my cell phone provider changes?
If you change your mobile number, you will need to edit the mobile number in your account. If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything.
Will my sign-up information be shared with third parties?
No. Your e-mail address and cell phone number will not be provided to organizations outside of CCRI.
Who do I contact for help?
If you need assistance, e-mail: helpdesk@ccri.edu or call 401-825-1112.
How will I identify incoming messages from CCRI Alerts?
Users are encouraged to add CCRI Alerts to their phone contacts. In the case of an emergency, the alert will display as received from the college.
How can I opt out/unsubscribe to the CCRI Alerts?
Once registered, you can opt out/unsubscribe at any time by texting STOP to 67283 or 226787.
Need Help? If you need help with sign-up see our sign-up tutorial page. If you need further assistance, contact the CCRI IT Help Desk.
