TRVL (TRAVEL) - Course Outcomes
- TRVL-1010 - Introduction to Travel and Tourism
- TRVL-1020 - Destination Geography
- TRVL-2010 - Computer Reservation Systems I
- TRVL-2020 - Travel Agency Operations and Administration
- TRVL-2110 - Computer Reservation Systems II
- TRVL-2030 - Conference and Convention Planning
TRVL-1010 - Introduction to Travel and Tourism
- Describe the major segments of the travel industry and how they are related
- Outline four major ways that travel professionals use the internet
- Outline how the airline industry is regulated and coordinated by the government and suppliers
- Identify major trends in how accommodations are owned and operated, and describe some key market segments
- Identify the distribution system and selling sites most often used by travel businesses
- Describe the skills needed for most positions in the travel industry
TRVL-1020 - Destination Geography
- Explain the historical development of tourism and recreation and a minimum of four factors responsible for that development, with modern era references
- Describe a minimum of two major tourism destinations for each country studied.
- Explain two special issues related to tourism popularity evident at each destination
- Demonstrate place-name geography map skills for a minimum of 100 destinations and /or physical features and manmade attractions
- Identify major worldwide tourism destinations
- Develop an understanding of geographic concepts as related to the tourism industry
TRVL-2010 - Computer Reservation Systems I
- Interpret a completed PNR (passenger-names record)
- Create an individual PNR; including, booking the flight, pricing air itinerary, reserving rental car, booking a room and displaying fares and rules
- Encode/decode:
- Airlines Codes
- Airport and city codes
- Day of thee week codes
- Segment status codes
- Differentiate between GFAX and AFAX
TRVL-2020 - Travel Agency Operations and Administration
- Demonstrate and understanding and importance of the travel and tourism industry
- Articulate a clear and well-structured understanding of travel agency management
- Demonstrate the skills necessary to identify sales and marketing strategies for travel agencies
- Evaluate customer service trends and skills as they relate to the travel and tourism industry
- Integrate management concepts to achieve positive results in the travel and tourism industry
TRVL-2110 - Computer Reservation Systems II
- Differentiate between published and constructed fares
- Interpret fare basis codes and explain their connect with the fare rules
- Identify car types, rate plans, and rate categories
- Utilize the HOT (Hotel Availability) displays
- Sell, modify, and cancel PRN hotel segments
TRVL-2030 - Conference and Convention Planning
- Explain such marketing concepts as market segmentation, positioning and target marketing
- Differentiate between sales and marketing and tell why marketing is essential to the success of hotels and restaurants
- Recognize ideas, terminology and steps associated with developing and implementing a marketing plan
- Describe the kinds of meetings held by associations and the characteristics of each
- Identify key corporate decision makers and detail ways in which sources of business can be located
- Describe the types of meetings held by each and the factors that influence site decisions
- Argue for the various types of media used to advertise to meeting planers
- Examine how to negotiate contracts with meeting planners that benefit both the hotel and the group
- Know the importance of standardizing contracts and be able to detail how multiple-meeting contracts are negotiated
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