Phishing is a malicious e-mail impersonating some type of service provider. They attempt to get your account information to gain access to internal systems, such as email, Banner, or shared drives.
Some phishing emails will ask you to forward your username and password, while others will direct you to a website that looks "similar" to CCRI websites to trick you into entering your username and password. The CCRI Help Desk will never ask for confidential information in an email. This includes passwords, DOB or even personal information like your name or address. Furthermore, you should avoid clicking on links in emails that direct you to secure areas as they may potentially be spoofed web pages.
Phishing emails can be identified in the following ways:
These are not inclusive of all messages that could be spam, so when in doubt, you can always forward the email to the CCRI IT help desk at firstname.lastname@example.org for confirmation.
*DETECTED* Online User Violation
*IMPORTANT* Please Validate Your Email Account
*IMPORTANT* Your Account Has Been Locked
*WARNING* Your Email Account Will Be Closed
Email Account Suspension
Notice of account limitation
Notice: **Last Warning**
Notice:***Your email account will be suspended***
Your email account access is restricted
Your Email Account is Suspended For Security Reasons
Warning Message: Your services near to be closed
Once you have completed the form in the attached file, your account records will not
be interrupted and will continue as normal.
Please look at attached document.
Please read the attached document and follow it's instructions.
Please see the attachment.
The original message has been included as an attachment.
To safeguard your email account from possible termination, please see the attached file.
To unblock your email account access, please see the attachment.
We attached some important information regarding your account.
We have suspended some of your email services, to resolve the problem you should read the attached document.
We regret to inform you that your account has been suspended due to the violation of our site policy, more info is attached.
If you have already sent your username and password or click on a link and entered your username and password, you should take immediate action and do the following:
Contact the CCRI helpdesk at 401-825-1112 if you need assistance with any of these steps.