Community College of Rhode Island

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Contact Information

Tel: 401-825-1112
E-mail:helpdesk@ccri.edu

Walk-In Service:
Knight Campus
Suite 2113

Calls or e-mails made after closing will be handled at the start of the next business day.

Office 365

For students

Setup CCRI email on your mobile device - Android

  1. About this tutorial
    1. This tutorial will help you connect your Android device to the college’s Office365 service.
    2. It is intended for CCRI student users only.
    3. In order to complete this task, you will need to know your Knight Username and Password, (http://www.ccri.edu/it/documentation/live/what-is-knight-acct.html)
    4. The screen shots below were captured on a Samsung Galaxy Note II using Android version 4.1.2 (Jelly Bean). They may look somewhat different from your Android device if your device was made by a different manufacturer or uses a different Android version.
  2. Setup steps
    1. Click on your menu button

    2. Select "Settings"

    3. Under the "Accounts" section, select "Add account":

    4. In the "Add account" menu, select "Email"

    5. On the "Set up email" menu, enter your CCRI email address and password.
      1. Temporarily checking the "Show password" box will help you determine if you have typed the password correctly. When you are sure it is typed correctly, uncheck the box, then click the "Manual setup" button:

    6. In the "Add email account" menu, select "Microsoft Exchange ActiveSync":

    7. In the "Exchange server settings" screen:
      1. in the "Domain\username" field, type your CCRI email address:
        "(your user name here)@my.ccri.edu" (see: Knight Account Username Lookup.)
      2. In the "Password" field, type your CCRI password
      3. In the "Exchange Server" field, type: "pod51004@outlook.com"
      4. Make sure the "Use secure connection (SSL)" box is checked
      5. Click the "Next" button

      6. Read the disclaimer on the "Activation" screen and if you agree to continue, click the "OK" button:

      7. Next you will see the "Remote security administration" pop-up. Read the message and if you agree to the terms, click the "OK" button:

      8. In the "Account options" screen, choose your options for mail delivery and syncing of calendar, contacts, SMS, etc.:

      9. When the "Set up email" confirmation screen appears, you may choose to change the account name, (Optional), then click the "Done" button:

      10. Open the new email account and check that it is working.
        1. If receiving is working, you should have received, or will receive shortly, an email from Microsoft Outlook:


      11. If you did not receive the above email, try sending an email to the new account from another account.
      12. Also test the ability to send email from the new account.
        1. If you cannot send and/or receive email using the new account:
          1. Check your settings
          2. If still a problem, go to the IT Help Desk during business hours or email or phone them at: helpdesk@ccri.edu
            401-825-1112

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Last Updated: 6/19/13