Community College of Rhode Island

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Managing Junk Folder in Outlook 2010

  • In Outlook click on the Junk button in the Ribbon menu and select the Junk Email Options choice.

 image Junk button in Ribon

  • Select one of the tabs to manage a certain part of the Junk E-Mail filter.

image of Junk E-mail options

    • Options - General options such as the level of filtering you would like.
    • Safe Senders - Email sent from addresses or domain names (i.e., ccri.edu) on your Safe Senders list will be delivered to your Inbox regardless of content.
    • Safe Recipients - Typically used to allow email sent to a certain email address such as a distribution list or list serve to be delivered to the Inbox regardless of content.
    • Blocked Senders - Email sent from addresses or domain names (i.e., ccri.edu) on your Blocked Senders list will always be treated as Junk E-Mail.
    • International - Allows you to manage email sent internationally. You may want to not receive any messages in another language or not receive messages from a certain top-level domain such as .ca, .mx, etc.
  • The recommendations for your Junk E-Mail options are checked below.

image of Junk E-Mail Options

    • Low setting - This will catch most of the obvious Spam with less of risk of catching legitimate email. You can change this to High if you would like to catch more Spam but make sure to check your Junk E-mail folder regularly.
    • Disable links and other functionality in phishing messages - This will disable links to prevent you from accessing unsafe web sites when Outlook determines an email is a phishing message.
    • Disable links and other functionality in phishing messages - This will disable links to prevent you from accessing unsafe web sites when Outlook determines an email is a phishing message.
  • Click on the Safe Senders tab

image of Safe Senders tab

    • Check the top box to make your Contacts another Safe Sender
    • Check the lower box to add people as you send them email
    • Click a button to Add, Edit or Remove individual entries from the Safe Senders list
    • Click a button to import a list from a text file or to export your current list to a text
  • Click on the Block Senders tab. You can enter either domains or individual email addresses to block messages.

image of Block Senders tab

  • Click OK when you have finished updating your Junk E-Mail settings.
  • If you would like to ensure email from a specific individual is always delivered, enter the person into your Outlook 2011 contacts.

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Last Updated: 4/8/13