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Community College of Rhode Island

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The Chat tool is used primarily for student-to-instructor communication but is also designed as a community-building tool for general use within a course. Students can chat with other classmates at any agreed-upon time, which can also facilitate group work.

Course chat is synchronous (real time) and the content cannot be saved within the Course Tools. However a faculty member could copy the text of the chat session and paste it into Word to save it.

Every course has its own chat room. To join (enter) a chat room for a course in which you are a registered student or faculty member, use the following procedure.

Joining a chat room in MyCCRI:
Instructions and Screenshots
Step 1

Log in to your MyCCRI account and click on the myCourseTools tab.

Information Technology
Step 2

From the Course Resources menu, select a term. A list of courses appears.

graphic of the Select Term option
Step 3

Click on the course whose chat room you want to enter. The home page for that course opens.

Locate the Course Tools section of the course home page and click on Chat.

graphic of the Course Tools menu with Chat link selected
Step 4

The Group Chat window opens. Messages sent by participants are listed in the large window at the left, and the screen names of those participants are listed in the narrow window on the right side of the screen.

graphic of a sample Chat session screen
Step 5

To contribute to the chat session, type your message in the lower window and press the Enter key on your keyboard.

graphic of the Chat message box
Step 6

To exit the chat room, click the Exit button at the top of the page or close the main Chat window.

graphic highlighting the Chat Exit button

With the "Whisper" feature, you can send a private message to one or more participants in a chat session. Only the participants whose screen names you select will receive the message. The other chat room participants cannot view the message in their chat screens. To use this feature use the following steps:

Whispering to chat session participants:
Instructions and Screenshots
Step 1

In a chat room you have joined, select the names of the users who should receive your private message. You can select one or more names in the list of participants.

graphic of a sample Chat participants' list
Step 2

With one or more user names in the participants list selected, type the message you want to send in the lower window, and then click the Whisper button . Only the chat room participant(s) whose name(s) you selected will receive the message.

graphic of the Chat Whisper button

Save A Chat Session Transcript

To save a transcript of a chat session you can cut/copy and paste the text of the session from your chat window to a word-processing program on your computer. To save a transcript, use the following steps:

  • Place your cursor in the chat window and select the portions of the session that you want to save. You can copy the contents of the chat session, including participants' names, to the clipboard area on your computer.
  • Open any word-processing application on your computer, such as Word or WordPad.
  • Place your cursor in a new document window, and paste the chat session into the document from your computer's clipboard.
  • Save the document to your computer's hard disk or any other storage medium.
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This page developed and maintained by the Information Technology Department. Send comments and suggestions to .

Last Updated: 3/31/16