Step 1

In the Entourage Setup Assistant, do NOT click the right arrow to continue. Instead, Click the red button in the upper left of the screen to close the assistant.

Step 2

If prompted, Would you like to make Microsoft Entourage your default e-mail program? in most cases we recommend Make Default

Step 3

Click on the New button in the upper left of the Accounts screen. In the Account Setup Assistant screen, Enter your email address, username@ccri.edu. Check the box in front of My account is on an Exchange Server . Do NOT click the right arrow to continue. Instead, click on Configure Account Manually

Step 4

Under the Account Settings tab, in the Account name: enter CCRI Exchange, under Personal Information, enter your Name and E-mail address. Under Authentication, make sure that Use my account information is selected and that your account information is entered. There should be a check mark in front of Save password in my Mac OS keychain. Under Server information there

Exchange server: https://webmail.ccri.edu check the box "This DAV service requires a secure connection (SSL)" Click the Options tab.

Step 5

Under Downloading mail be sure that "Receive complete messages" is selected. Click the Advanced tab.

Step 6

In the Public folders server: enter webmail.ccri.edu/public. There should be a check mark in front of "This DAV service requires a secure connection (SSL). Under Directory Settings make sure there is a check mark in front of "This server requires me to log on" and "This LDAP server requires a secure connection (SSL)". Click OK. You have completed the account configuration and may start using Entourage to retrieve your CCRI email.