Adding a shared Exchange e-mail account to Outlook 2007
If you would like to add a shared Exchange e-mail account
to your Outlook mail client, (for example, a departmental e-mail such as
"firstname.lastname@example.org"), use the
Please Note: This tutorial assumes you are using
Outlook 2007 and are adding an additional E-mail account,
which is also an Exchange account,
to your primary
version of Outlook on your primary, on-campus computer and that you have
already set-up your Exchange profile in that computer's copy of Outlook
you do not have Outlook 2007 installed, please visit this page first.
|Instructions and Screenshots
- Open Outlook 2007
- Make sure "Exchange" is selected in the "Profile Name:"
- Click "OK"
- Add a new e-mail account
- In Outlook, select: "Tools > Account Settings..."
- In the "Account Settings" box, click on the "New.." icon.
- In the "Add new E-mail Account" box, make sure that the
"Microsoft Exchange, POP3, IMAP, or HTTP radio button is selected.
then click the "Next" button.
- Choose to manually setup the new E-mail account
- Click the check-box labeled: "Manually configure server
settings or additional server types"
- This will cause the name, address and password fields
to become inactive
- Click the "Next" button
- Choose the E-mail Service
- Make sure the "Internet E-mail" radio button is selected
- Click on the "Next" button
- Fill-out the Internet E-mail Settings box
- In the "Your Name:" field, type in a name (or department
name, etc.), as you would like it to appear to others when
you reply or send e-mail from the new account.
- In the "E-mail Address:" field, type the e-mail address
of the new account.
- Make sure that "POP3" is selected in the "Account Type:"
- In the "Incoming mail server:" field, type:
- In the "Outgoing mail server (SMTP):" field, type:
- The "User Name:" field should already be filled out
at this point --it automatically gets the username from
the e-mail address you typed above.
- In the "Password:" field, type the password for this
account and be sure that "Remember password" is checked.
- Click on the "More Settings..." button
- Choose the "Outgoing Server" Settings
- Select the "Outgoing Server" tab
- Click the "My outgoing server (SMTP) requires authentication
check-box and make sure that, "Use same settings..." is
- Choose the "Advanced" server settings
- Click on the "Advanced" tab
- The "Outgoing server (SMTP):" is "25"
For e-mail accounts to which multiple people have
access... If you want the e-mail from this account
to also appear on another computer's (or person's) e-mail,
then select the "Leave copy of messages on the server".
This is very important in the case of a departmental e-mail
to which multiple people have access. If you do not leave
a copy of the message on the server, then it will be downloaded
to your computer exclusively and no one else will be able
to read it unless you forward it to them.
Because you are leaving e-mail on the server, you will
need to periodically clean-up old e-mail messages.
For more information please see Cleaning-up Your E-mail
Messages in Exchange.
- Click on the "OK" button
- Test the account settings
- After being returned to the "Add New E-mail Account"
box, click on the "Test account Settings..." button.
- A "Test Account Settings" dialog box will appear and automatically
run a test of your settings. When finished testing, the program
will display the status of each step as "Completed". If all
is well, a green check mark will appear next to:
- "Log onto the incoming mail server (POP3)"
- "Send test e-mail message"
- You can then select the "Close" button.
- A test message sent to the new account should appear in
your Outlook inbox the next time the program checks for new
- If you have entered the e-mail settings incorrectly or if
there is some other problem, the "Test Account Settings" dialog
bog will display error messages for either incoming or outgoing
mail settings (or both).
- If this happens, check your settings and try it again.
- If the problem persists, call or e-mail the Service Desk
at 401-825-1178 or email@example.com