Blackboard is the learning management software program CCRI uses for online instruction and communication. Students can access course materials their professors make available and may participate in class discussions, take tests and quizzes, submit assignments and more online.
Blackboard is an optional tool available to instructors... please contact your instructor and they will inform you if the course has a Bb component.
Go to blackboard.ccri.edu and log in using your CCRI username and password. If your CCRI email address is firstname.lastname@example.org, your username is smith123. Do not enter the entire email address in the username field.
If you registered for a course during open registration or after classes have begun, it can take up to 24 hours before your information is loaded into Bb.
You will need a connection to the internet and a supported web browser (e.g. Internet Explorer, Chrome, Safari and Firefox).
No. Your personal information in Bb is based on the information you provide to the college.
The Bb Mobile Learn app is available to all CCRI students and faculty for free. The app does not provide access to all of the features available via the browser version.
For questions about course policy and content, please contact your instructor. Technical resources are available at:
Students do not have access to courses once the semester has ended. If you have received an incomplete or require additional materials from the course, please contact your instructor.
Course enrollment information will be loaded no later than 2 weeks before the semester starts.
Please contact your instructor to verify they are using Bb... if they are, contact the help desk.
If you cannot see your course menu, it may be hidden. Hover your mouse over the left edge of the Blackboard window. If you see a symbol that looks like a right-facing arrow ( -> ), click on it. The course menu will re-appear and the symbol will look like a left-facing arrow ( <- ). If you would like to hide the course menu again, click it.
Be sure the file name doesn't contain spaces or special characters, such as # or /. If you cannot re-submit the file, please contact your instructor to delete an error attempt or allow another attempt.
Through the Global Navigation menu (click on your name in the top right hand corner) or by clicking in the "My Grades" link on the course menu if your instructor has provided it.
While your instructor may choose to use the optional online grade book feature in Bb, your final grade, as recognized by the college, will be reported through your My CCRI account.
Contact your instructor, who controls all aspects of the course content.
Your instructor may have set up the discussion board so you cannot add new threads.
When you click "Save" it saves a draft of your post that only you can see. Click "Submit" when you are ready to make the post visible to everyone.
You can retrieve the thread by going into the forum, choosing "Show All" from the "Display" drop-down menu and clicking the "Go" button. The thread(s) you saved will be listed along with the other postings in the discussion board. The saved files can be identified by the "draft" tag next to the thread name. Click on the link for the saved thread to access it. Click the "Modify" button to publish or modify and publish the posting, or click "Remove" to delete it.
Blackboard requires that your internet connection to the server be stable and uninterrupted during the course of an exam. While we cannot completely prevent this from happening, we do offer a list of best practices that we highly suggest you consider to minimize your chance of getting locked out of a Bb exam.
Best practices during exams:
Wait for a while and see whether the connection is back again. In most cases, your instructor will not turn "Force Completion" on... which means you can resume where you left off on another machine and/or another place.
If the test requires Respondus LockDown Browser: Wait for a while to see whether the machine/connection is back again. If not, close the browser, you will see a popup window, select "Close the Browser". Input a reason why you left the test, click on "Submit and Exit". You can resume where you left off afterwards.
Ask your instructor for the password. If the test requires Respondus LockDown Browser, open the test within LockDown Browser instead of a regular browser.
Contact your instructor to see if he/she will allow you to re-take the exam.
All Blackboard emails are sent to your O365 student email account: email@example.com.
If you have difficulty accessing the information on this page, please contact Web Services.