Community College of Rhode Island 1/2003
Student Satisfaction Inventory, 2-Year College

Institutional Summary
Twelve Composite Scales by Items
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Registration
Effectiveness

 

Instructional
Effectiveness

Academic Advising/
Counseling

 

Concern for
the Individual
Safety and
Security

 
Academic
Services
Admissions and
Financial Aid

 
Service
Excellence
Campus
Climate
Student
Centeredness
Campus Support
Services

 
Responsiveness to
Diverse Populations
       
Registration Effectiveness
Back to Twelve Composite Scales

CCRI Community College, Junior & Technical

Item

Import Satis / SD Gap Import Satis / SD Gap
8.   Classes are scheduled at times that are
      convenient for me.
6.40 5.17 / 1.64 1.23 6.41 5.31 / 1.57 1.10
15. I am able to register for classes I need with
      few conflicts.
6.25 5.09 / 1.61 1.16 6.31 5.26 / 1.56 1.05
35. Policies and procedures regarding
     registration and course selection are
     clear and well-publicized.
6.07 5.23 / 1.46 0.84 6.10 5.32 / 1.42 0.78
5.   The personnel involved in registration are
      helpful.
6.06 4.93 / 1.68 1.13 6.11 5.25 / 1.55 0.86
51. There are convenient ways of paying my
      school bill.
6.06 5.27 / 1.52 0.79 6.07 5.21 / 1.53 0.86
60. Billing policies are reasonable. 5.98 5.12 / 1.47 0.86 5.97 5.17 / 1.47 0.80
43. Class change (drop/add) policies are
      reasonable.
5.96 5.26 / 1.42 0.70 6.01 5.30 / 1.45 0.71
56. The business office is open during hours
      which are convenient for most students.
5.85 4.98 / 1.45 0.87 5.98 5.25 / 1.45 0.73
62. Bookstore staff are helpful. 5.85 5.32 / 1.44  0.53 5.94 5.33 / 1.53 0.61