Community College of Rhode Island
Noel Levitz Student Satisfaction Inventory Survey
(Completed by 2,533 Students in November-December 2002)
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Strengths
Definition: Upper Half in Importance and Upper Quartile in Satisfaction
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Strengths (In Order of Importance)

Import Satis / SD CCRI Gap National Gap
         
18. The quality of instruction I receive in most of my
      classes is excellent.
6.30    5.45 / 1.31  0.85  0.91
69. There is a good variety of courses provided on this
      campus.
6.21    5.34 / 1.51  0.87  0.84
58. Nearly all of the faculty are knowledgeable in their
      fields.
6.19    5.45 / 1.32  0.74  0.73
70. I am able to experience intellectual growth here. 6.13    5.40 / 1.38  0.73  0.70
31. The campus is safe and secure for all students. 6.12    5.26 / 1.34  0.86  0.84
80. The Campus Pipeline is a useful tool for students.
      CCRI added item.
6.12    5.73 / 1.43  0.39   
66. Program requirements are clear and reasonable. 6.11    5.22 / 1.43  0.89  0.81
61. Faculty are usually available after class and during
      office hours.
6.10    5.37 / 1.40  0.73  0.69
35. Policies and procedures regarding registration and
     course selection are clear and well-publicized.
6.07    5.23 / 1.46  0.84  0.78
51. There are convenient ways of paying my school
      bill.
6.06    5.27 / 1.52  0.79  0.86
29. Faculty are fair and unbiased in their treatment of
      individual students.
6.05    5.18 / 1.44  0.87  0.99
75. Academic policies are easily understood.
     CCRI added item.
6.00    5.28 / 1.37  0.72   
14. Library resources and services are adequate. 5.99    5.31 / 1.39  0.68  0.77
68. On the whole, the campus is well-maintained. 5.99    5.23 / 1.43  0.76  0.51
34. Computer labs are adequate and accessible. 5.98    5.32 / 1.44  0.66  0.79
43. Class change (drop/add) policies are reasonable. 5.96    5.26 / 1.42  0.70  0.71
36. Students are made to feel welcome on this
      campus.
5.89    5.21 / 1.36  0.68  0.66
62. Bookstore staff are helpful. 5.85    5.32 / 1.44  0.53  0.61
 
Importance to me. . . . . . 
7 very important
6 important
5 somewhat important
4 neutral
3 somewhat unimportant
2 not very important
1 not important at all
  . . . . . . My level of satisfaction 
7 very satisfied
6 satisfied
5 somewhat satisfied
4 neutral
3 somewhat dissatisfied
2 not very satisfied
1 not satisfied at all