Community College of Rhode Island 1/2003
Student Satisfaction Inventory, 2-Year College

Institutional Summary
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Twelve Composite Scales 
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CCRI Community College, Junior & Technical

Scales (In Order of Importance)

 Import Satis / SD Gap Import Satis / SD Gap
Registration Effectiveness 6.06  5.15 / 1.04 0.91 6.10 5.27 / 1.04 0.83
Instructional Effectiveness 6.02  5.15 / 1.04 0.87 6.14 5.27 / 1.05  0.87
Academic Advising/Counseling 5.89 4.58 / 1.38 1.31 6.08 5.05 / 1.29 1.03
Concern for the Individual 5.89 4.83 / 1.19 1.06 6.04 5.09 / 1.19 0.95
Safety and Security 5.88 4.66 / 1.18 1.22 5.95 4.81 / 1.19 1.14
Academic Services 5.84 5.07 / 1.04 0.77 5.98 5.22 / 1.07 0.76
Admissions and Financial Aid 5.79 4.61 / 1.24 1.18 5.93 4.95 / 1.20 0.98
Service Excellence 5.76 4.91 / 1.05 0.85 5.88  5.09 / 1.06 0.79
Campus Climate 5.76 4.94 / 1.02 0.82 5.90 5.14 / 1.05 0.76
Student Centeredness 5.73 4.98 / 1.10 0.75 5.90 5.21 / 1.12 0.69
Campus Support Services 5.24 4.65 / 1.11 0.59 5.37  4.81 / 1.12 0.56
 
Responsiveness to Diverse Populations
(not ranked)		   5.30 / 1.23     5.33 / 1.23  

Note:  See survey items used for each composite scale which follow this summary.  
National norms from 286 schools from fall 1999 to spring 2002 (226,886 students)


This page developed and maintained by The Office of Institutional Research & Planning. Send comments and suggestions to leblanc@ccri.edu © 2001, Community College of Rhode Island.