CNVT Course Outcomes

Computer Repair A+ Hardware (CNVT1000)

Students at the end of the courses will have an understanding:

  • of the basic computer parts
  • of computer tools
  • on working inside a computer
  • about motherboards
  • about processors
  • about memory
  • on supporting hard drives
  • installing and supporting I/O devices
  • installing and supporting storage devices
  • supporting notebooks
  • supporting printers
  • troubleshooting hardware problems
  • on how to satisfy customer needs
  • connecting and setting up a network
  • about the network types, devices and cables
Computer Repair A+ Software (CNVT1010)

Students at the end of the courses will have:

  • an introduction to different Windows Operating Systems
  • an understanding on installing Windows
  • an understanding on maintaining Windows
  • an understanding on how to optimize Windows
  • an understanding on troubleshooting Windows and applications
  • an understanding on troubleshooting Windows startup
  • an understanding how to connect to and set up a network
  • an understanding about Windows resources on a network
  • an understanding about security strategies
  • an understanding about mobile devices
  • an understanding about client side virtualization
Introduction to Wireless (CNVT1200)

Students at the end of the courses will have:

  • an understanding of computer networking
  • an understanding of wireless LANs
  • an understanding of wireless LAN infrastructure devices
  • an understanding of wireless LAN client devices
  • an understanding of physical layer access method and spread-spectrum tech
  • an understanding of radio frequency fundamentals for wireless LAN
  • an understanding of wireless LAN antennas and accessories
  • an understanding of wireless LAN terminology and technology
  • an understanding of wireless LAN security basics
  • an understanding of wireless LAN site survey basics
  • an understanding of RF wireless LAN site survey
  • an understanding of troubleshooting and maintaining IEEE 802.11 wireless LAN
Networking Fundamentals (CNVT1810)

Upon completion of this course, students will be able to:

  • Explain the importance of data networks and the Internet in supporting business communications and everyday activities
  • Explain how communication works in data networks and the Internet
  • Recognize the devices and services that are used to support communications across an Internetwork
  • Use network protocol models to explain the layers of communications in data networks
  • Explain the role of protocols in data networks
  • Describe the importance of addressing and naming schemes at various layers of data networks
  • Describe the protocols and services provided by the application layer in the OSI and TCP/IP models and describe how this layer operates in various networks
  • Analyze the operations and features of transport layer protocols and services
  • Analyze the operations and feature of network layer protocols and services and explain the fundamental concepts of routing
  • Design, calculate, and apply subnet masks and addresses to fulfill given requirements
  • Describe the operation of protocols at the OSI data link layer and explain how they support communications
  • Explain the role of physical layer protocols and services in supporting communications across data networks
  • Explain fundamental Ethernet concepts such as media, services, and operation
  • Employ basic cabling and network designs to connect devices in accordance with stated objectives
  • Build a simple Ethernet network using routers and switches
  • Use Cisco command-line interface (CLI) commands to perform basic router and switch configuration and verification
  • Analyze the operations and features of common application layer protocols such as HTTP, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Simple Mail Transfer Protocol (SMTP), Telnet, and FTP
  • Utilize common network utilities to verify small network operations and analyze data traffic
Intermediate Networking (CNVT1820)

Upon completion of this course, students will be able to:

  • Describe the purpose, nature, and operations of a router
  • Explain the critical role routers play in enabling communications across multiple networks
  • Describe the purpose and nature of routing tables
  • Describe how a router determines a path and switches packets
  • Explain the route lookup process and determine the path packets will take in a network
  • Configure and verify basic operations for a newly-installed router
  • Describe the purpose of static routes and the procedure for configuring them
  • Configure and verify static and default routing
  • Describe the role of dynamic routing protocols and place these protocols in the context of modern network design
  • Describe how metrics are used by routing protocols and identify the metric types used by dynamic routing protocols
  • Identify the characteristics of distance vector routing protocols
  • Describe the network discovery process of distance vector routing protocols using Routing Information Protocol (RIP)
  • Describe the functions, characteristics, and operations of the RIPv1 protocol
  • Compare and contrast classful and classless IP addressing
  • Describe classful and classless routing behaviors in routed networks
  • Design and implement a classless IP addressing scheme for a given network
  • Describe the main features and operations of the Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Use advanced configuration commands with routers implementing EIGRP and OSPF
  • Describe the basic features and concepts of link-state routing protocols
  • Describe the purpose, nature, and operations of the Open Shortest Path First (OSPF) Protocol
  • Configure and verify basic RIPv1, RIPv2, single area OSPF, and EIGRP operations in a small routed network
  • Use router show and debug commands to troubleshoot common errors that occur in small routed networks
Local Area Networking Design and Management (CNVT1830)

Upon completion of this course, students will be able to:

  • Identify and correct common network problems at layers 1, 2, 3, and 7 using a layered model approach
  • Interpret network diagrams
  • Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  • Explain the technology and media access control method for Ethernet networks
  • Explain basic switching concepts and the operation of Cisco switches
  • Perform and verify initial switch configuration tasks including remote access management
  • Describe enhanced switching technologies such as VLANs, VLAN Trunking Protocol (VTP), Rapid Spanning Tree Protocol (RSTP), Per VLAN Spanning Tree Protocol (PVSTP), and 802.1q
  • Describe how VLANs create logically separate networks and how routing occurs between them
  • Configure, verify, and troubleshoot VLANs, trunking on Cisco switches, interVLAN routing, VTP, and RSTP
  • Interpret the output of various show and debug commands to verify the operational status of a Cisco switched network
  • Verify network status and switch operation using basic utilities such as ping, traceroute, Telnet, Secure Shell (SSH), Address Resolution Protocol (ARP), and ipconfig, as well as the show and debug commands.
  • Identify, prescribe, and resolve common switched network media issues, configuration issues, autonegotiation, and switch hardware failures
  • Manage Cisco IOS Software
  • Manage Cisco IOS configuration files (save, edit, upgrade, and restore)
  • Describe standards associated with wireless media, such as IEEE WI-FI Alliance and ITU/FCC
  • Identify and describe the purpose of the components in a small wireless network, such as Service Set Identification (SSID), Basic Service Set (BSS), and Extended Service Set (ESS)
  • Identify basic configuration parameters on a wireless network to ensure that devices connect to the correct access points
  • Compare and contrast Wi-Fi Protected Access (WPA) security features and capabilities of open, Wired Equivalent Privacy (WEP), and WPA-1/2 networks
  • Describe common wireless-network implementation issues such as interference and misconfiguration
Wide Area Networking Design and Management (CNVT1840)

Upon completion of this course, students will be able to:

  • Describe the impact of Voice Over IP and Video Over IP applications on a network
  • Identify and correct common network problems at layers 1, 2, 3, and 7 using a layered model approach
  • Interpret network diagrams
  • Describe the components required for network and Internet communications
  • Implement basic switch security measures such as port security, trunk access, and management VLANs
  • Explain the operation and benefits of DHCP and DNS
  • Configure, verify, and troubleshoot DHCP and DNS operations on a router
  • Describe current network security threats and explain how to implement a comprehensive security policy to mitigate common threats to network devices, hosts, and applications
  • Describe the functions of common security appliances and applications
  • Describe recommended security practices to secure network devices
  • Describe the purpose and types of access control lists (ACLs)
  • Configure and apply ACLs based on network filtering requirements
  • Configure and apply an ACLs to limit Telnet and SSH access to the router using the Security Device
  • Manager command-line interface (SDM/CLI)
  • Verify, monitor, and troubleshoot ACLs in a network environment
  • Explain the basic operation of Network Address Translation (NAT)
  • Configure NAT for given network requirements using SDM/CLI
  • Troubleshoot NAT issues
  • Describe different methods for connecting to a WAN
  • Configure and verify a basic WAN serial connection
  • Configure and verify a Point-to-Point Protocol (PPP) connection between Cisco routers
  • Configure and verify Frame Relay on Cisco routers
  • Troubleshoot WAN implementation issues
  • Describe the importance, benefits, role, impact, and components of VPN technology
Cisco CCNP ROUTE (CNVT 2010)

Upon completion of this course, students will be able to:

  • Explain complex network requirements and design models for implementing advanced routing services in an enterprise network. Creating, Documenting, and Execute an Implementation Plan
  • Describe how to create an implementation plan for implementing routing services in an enterprise network
  • Configure the Enhanced Interior Gateway: Routing Protocol Implement EIGRP in an enterprise network. Understand and describe EIGRP Terminology and Operation
  • Plan and implement EIGRP routing
  • Configuring and Verifying EIGRP routing in an Enterprise WAN, configuring and Verifying EIGRP Authentication
  • Describe and configure EIGRP optimization mechanisms; verify and troubleshoot the overall implementation
  • Describe the OSPF Open Shortest Path First Protocol terminology and operation within various enterprise environments. Explain OSPF packet and the different packet types. Understanding OSPF Network Types
  • Configuring and Verifying Basic OSPF Routing
  • Understand and describe common LSAs , interpret the OSPF LSDB and Routing Table, describe how LSAs form the layout of the OSPF LSDB
  • Configure and verify advanced OSPF features, configure and verify OSPF authentication
  • Implement various mechanisms for controlling routing updates and traffic. Assessing Network Routing Performance Issues
  • Describe network performance issues and ways to control routing updates and traffic
  • Describe, configure, and considerations for controlling routing update traffic
  • Implementing Route Redistribution
  • Describe, configure, and verify various methods for controlling routing update traffic
  • Implement Path Control Implement path control using IP SLA and PBR: explain Path Control concepts, describe how the various path control methods affect traffic. Implement Path Control using Offset-Lists and using IP SLAs. Configure the IP Service-Level Agreement feature for path control. Configure policy-based routing (PBR) for path control. Utilize Advanced Path Control Tools. Describe the Cisco IOS Optimized Edge Routing technology
  • Implement a Border Gateway Protocol Solution for ISP connectivity: Implement BGP to allow an enterprise network to connect to an ISP. Explain BGP Terminology, Concepts and Operation, including EBGP and IBGP. Configuring, troubleshoot and verify basic BGP configurations.
  • Describe and configure various methods for manipulating path selection using Route Maps, Filtering BGP Routing Updates
  • Implement Routing Facilities for Branch Offices and Mobile Workers: Describe a basic implementation for branch office and mobile worker connectivity. Describe how Routing Traffic to the Mobile Worker is managed, describe the necessary configurations for a mobile worker to connect to an enterprise network
  • Implement IPv6 in an Enterprise Network: Describe and configure IPv6 in an enterprise network, Routing IPv6 Traffic, Tunneling IPv6 Traffic, IPv6 tunneling, Translation Using NAT-PT, static and dynamic NAT-PT

Student will be able to:

  • Assess the structure and components used to build or expand an enterprise campus network.
  • Implement VLANs in campus networks.
  • Implement, monitor, and maintain spanning tree protocol in an enterprise campus network
  • Implement, monitor, and maintain interVLAN routing in an enterprise campus network
  • Configure and optimize high availability on switches to provide Layer 3 redundancy
  • Describe and implement LAN security features
  • Plan and prepare for advanced services in a campus infrastructure
CCNP TSHOOT; Maintaining and Troubleshooting Cisco IP Networks (CNVT2060)

Upon completion of this course, students will be able to:

Planning Maintenance for Complex Networks

  • Apply maintenance methodologies.
  • Identify and utilize different maintenance processes and procedures
  • Utilize network maintenance tools, applications, and resources

Troubleshooting Processes for Complex Enterprise Networks

  • Identify different Troubleshooting principles and approaches
  • Implementing troubleshooting processes
  • Integrate troubleshooting into the network maintenance process

Using Maintenance and Troubleshooting Tools and Applications

  • Use the Cisco IOS commands to selectively gather information in support of basic diagnostic processes
  • Identify the tools commonly used for specific maintenance and troubleshooting processes and preparing the infrastructure for their use

Maintaining and Troubleshooting Campus Switched Solutions

  • Troubleshoot VLANs on LAN network
  • Troubleshoot Spanning Tree across domains
  • Troubleshoot Switched Virtual Interfaces and Inter-VLAN Routing
  • Troubleshoot First-Hop Redundancy Protocols

Maintaining and Troubleshooting Routing Solutions

  • Troubleshoot network layer connectivity
  • Troubleshoot EIGRP
  • Troubleshoot OSPF
  • Troubleshoot route redistribution
  • Troubleshoot BGP

Troubleshooting Addressing Services

  • Identify common IPv4 addressing service issues
  • Identify common IPv6 routing issues

Troubleshooting Network Performance Issues

  • Troubleshoot network applications services
  • Troubleshoot performance issues on switches
  • Troubleshoot performance issues on routers

Troubleshooting Converged Networks

  • Troubleshoot converged networks to support wireless operations
  • Troubleshoot unified communications issues in a converged network
  • Troubleshoot video issues in a converged network

Maintaining and Troubleshooting Network Security Implementations

  • Troubleshoot challenges in secure networks
  • Troubleshoot management plane security
  • Troubleshoot control plane security
  • Troubleshoot data plane security
  • Troubleshoot branch office and remote worker connectivity

Review and Preparation for Troubleshooting Complex Enterprise Networks

  • Examine key maintenance and troubleshooting concepts and tools
  • Apply maintenance and troubleshooting concepts and tools
Basic Voice Over Internet Protocol (VoIP) (CNVT2100)

Students will be able to:

  • Understand traditional voice versus unified voice
  • Understand the pieces of Cisco unified communications
  • Understand the Cisco IP phone concepts and registration
  • Get a familiarization of CME administration
  • Manage endpoint and end users with CME
  • Understand the CME Dial-Plan
  • Configure Cisco unified CME voice productivity features
  • Configure and verify gateways and trunks
  • Understand Cisco unity express concepts
Network Security Hardware (CNVT 2200)

Upon completion of this course, students will be able to:

  • Describe security threats facing modern network infrastructures
  • Explain network threats, mitigation techniques, and the basics of securing a network
  • Secure network device access
  • Secure administrative access on Cisco routers
  • Implement AAA (Authentication, Authorization and Accounting) on network devices
  • Mitigate threats to networks using ACLs
  • Implement firewall technologies to secure the network perimeter
  • Implementing Intrusion Prevention, Configure IPS to mitigate attacks on the network
  • Implement secure network management and reporting
  • Describe LAN security considerations and implement endpoint and Layer 2 security features, Mitigate common Layer 2 attacks
  • Implement the Cisco IOS firewall feature set
  • Implement an adaptive security appliance (ASA) firewall technologies to secure the network perimeter
  • Describe methods for implementing data confidentiality and integrity
  • Implement the Cisco IOS Intrusion Prevention System (IPS) feature set
  • Implement site-to-site IP Sec VPNs (virtual private networks)
  • Create and implement a comprehensive security policy given the security needs of an enterprise
Desktop Technician - Consumer (CNVT2300)

Students will at the end of the courses:

  • have an introduction to the Windows OS
  • be able to install the Windows OS
  • have an understanding of how to use the system utilities
  • have an understanding how to manage disk
  • have an understanding to manage files systems
  • have an understanding on user management
  • have an understanding on how to use the OS security features
  • have an understanding of the Windows OS on Networking
  • have an understanding how to use the user productivity tools
  • have an understanding how to use the performance tuning
  • have an understanding how to give application support
  • have an understanding about disaster recovery and troubleshooting
  • have an understanding how to use remote access
Desktop Technician - Business (CNVT2310)

Students at the end of the courses will have an understanding:

  • Designing an Operating System Installation Strategy
  • Designing an Application Strategy for Desktop Applications
  • Designing an Application Strategy for Cloud Applications
  • Designing for Network Connectivity
  • Designing for Remote Access
  • Designing for Authentication and Authorization
  • Managing Data Storage
  • Managing Data Security
  • Managing Hardware and Printers
  • Managing Mobile Devices
  • Managing Client Compliance
  • Managing Clients by using Windows Intune

Last Updated: 11/28/17