Community College of Rhode Island

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Contact Information

Cap Frank
Program Director

Evelyn Guerzon
Assistant to the Program Director 

Susan Forfa
PACE Data Manager


Objective: To help Rhode Island's unemployed produce a winning resume and succeed in a job interview.

Program Overview and Outcomes

A FREE 60-hour, four week workplace readiness individualized program designed to help PACE participants successfully apply to job openings and master the interview process with the goal of securing and retaining employment. Classes meet at the Community College of Rhode Island Knight Campus in Warwick from 9 a.m. to 2 p.m., Tuesday through Thursday with optional classes on Mondays and Fridays on an as needed basis.

  1. Develop a realistic career/job search plan utilizing "Way to Go RI"
  2. Learn how to locate job openings and submit online applications
  3. Create an effective resume and cover letter
  4. Improve interviewing skills
  5. Identify individuals who need supplemental instruction such as Skills Tutor
PACE.2.Employment Summary
PACE.2.Employment Flyer
Class 1 - Why No Job?!
  • Why Do I Not Have a Job?
  • Overview of the workshop
  • Reality of today's job market
  • Reinvention of Self
  • The Marketable Person
  • Media Image
 Class 2 - My Strengths & Jobs for ME
  • Way to Go RI assessment
  • Employ RI skills assessment
  • Skills Inventory
  • Iseek Skills Assessment
  • Work Values exercise
  • Critical Thinking Skills: Dream Job
  • What would you do video, activity and discussion: Stress Management
Class 3 - Finding a Job – "Elevator Speech"
  • CCRI Human Resources Guest Speaker
  • Mock On-line Resume and Application submission
  • Creating an "Elevator Speech"
  • What would you do video, activity and discussion: Positive Attitude
Class 4 - Resumes and Cover Letters Part I
  • Human Resources Guest Speaker
  • Resumes and Cover Letters
  • Resume Revision
  • Way to Go RI Activities
  • What would you do video, activity and discussion: Too much information (Social Etiquette)
  • Critical Thinking Skills: Language Choices and Styles
Class 5 - Cover Letters, References, Resumes Part 2
  • Cover Letters
  • References
  • Revision
  • Finalize Elevator Speech: Videotape and View Speeches
  • What would you do video, activity and discussion: Phone etiquette
  • Critical Thinking Skills: Moral Dilemmas
  • Apply for a real job listing
Class 6 - Applying for Jobs
  • Applying for jobs
  • Company web sites
  • Employment agency: Guest Speaker
  • DLT,, Social Media
  • Apply for real job
  • What would you do video, activity
  • Discussion: e-mail etiquette
  • Critical Thinking Skills: How e-mail changes communication
Class 7 - Dress for Success
  • Image Consultant: Guest Speaker
  • Dress for Success Resources
  • What would you do video, activity and discussion: Communication at Work
  • Interviewing exercise preview
  • Apply for real job
Class 8 - Interviewing Part I
  • STAR Method Interviewing: The tough questions – the difficult answers
  • Guest Speaker: Interviewing Skills – Do's and Do not's
  • What would you do video, activity and discussion: Difficult people
  • Practice Mock Interviews pairs
  • Apply for real job
Class 9 - Interviewing Part 2
  • Giving, accepting and receiving feedback
  • Critical Thinking Skills: Eliminating Negative Internal Voice
  • What would you do video, activity, discussion: Constructive feedback
  • Video Taped Mock Interviews and Feedback
  • Apply for job
Class 10 - Networking and Resources
  • Guest Speaker: Networking
  • Volunteering
  • Internships
  • Mentors
  • Job Fairs
  • Social Network – Linkedin
  • Informational Interviews
  • Libraries
  • Thank you notes and thank you e-mails
Class 11 - Scheduled Mock Interviews
  • Students will attend mock or real interviews with employers, HR and industry professionals
  • Students share feedback from interview experiences
Class 12 - Post P2E & Next Steps
  • Negotiation Skills
  • Guest Speaker: Getting the offer
  • Complete Career Plans
  • Portfolio Review
  • How to stay in touch
Optional & As Needed Enrichment Activities
  • CSM: Core Skills Mastery
  • Digital Literacy
  • English as a Second Language
  • Adult Basic Education
  • Skills Tutor
Ongoing P2E Activity
  • Academic Advising
  • Monthly Optional Job Club (PACE Support Group)
Resources, References and Inspirations

CCRI's Career Pathways for the 21st Century, NCTN, SABES: Integrating Career Awareness into ABE & ESOL Classroom, Florida Works, Dept. of Labor iSeek, Way to Go RI, Drexel University: Steinbright Career Development Center, Web MD, California State University Long Beach Career Development Center, Employ RI, Neighborhood Networks Personal Management Skills Softs Skills Training Curriculum,, East Baltimore Pipeline Job Readiness Training Curriculum.

This training is being offered through CCRI’s Center for Workforce & Community Education and is partially funded by the US Department of Labor.

For more information or to enroll, contact Freda at 825-1167 or or Kim at 825-2399 or

This page developed and maintained by PACE. Send comments and suggestions to .

Last Updated: 8/18/14