Administrative Office Technology

Programs
Associate Degree Programs
Administrative Assistant/Secretary
Legal Administrative Assistant/Secretary
Medical Administrative Assistant/Secretary
Certificate Programs
Office Administration Certificate
Medical Transcription Certificate
Basic Office Skills Certificate
Legal Office Assistant Certificate
Travel, Tourism, and Hospitality Certificate
Medical INSURANCE BILLING SPECIALIST Certificate (MIBC)
The Administrative Office Technology programs are designed to emphasize a variety of computer tasks created by new technologies as well as traditional office responsibilities. With the shift of work responsibility from middle management, the role of the office professional has become critical. All organizations need timely and effective office and administrative support to operate efficiently. The International Association of Administrative Professionals defines administrative professionals as "individuals who are responsible for administrative tasks and the coordination of information in support of an office related environment and who are dedicated to furthering their personal and professional growth in their chosen profession."
Administrative Assistant/Secretary
Tip:
Full-Time Students should take the following courses:
First Semester:
OFTD 1120 OR 1340, OFTD 1250, 1130,
1370, COMI 1100, ENGL 1400 (17 credits)
Second Semester:
MATH 1600, OFTD 1140, 1170, 1180,
1220, 1280 (17 credits)
Third Semester:
ADAS 2510, 2520, 2530, OFTD 1190,
SPCH 1100, PSYC 1030 (16 credits)
Fourth Semester:
ADAS 2610, 2620 OR 2580, ADAS 2570,
ENGL 1010 OR 1300, LAWS 2050,
Social Science Elective (18-19 credits)
Associate in Science (A.S.) Degree
The Administrative Assistant/Secretary program prepares students for careers such as executive assistant, office manager, and senior word processor. Students who successfully complete the program have a background in Microsoft Office applications, administrative office management, and advanced transcription. Career opportunities for the graduates of this program are expected to remain constant.
The program trains students to perform a variety of tasks encountered by the administrative assistant involving decision-making, accepting responsibility, and managing an office. In their last semester, students are given the opportunity to work in a local business office.
This program is available full time or part time, days or evenings.
General Education Electives
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| COMI 1100 | Introduction to Computers | 3 | |
| ENGL 1010* OR 1300 |
Composition I* OR Composition I (for Speakers of English as a Second Language) |
3 | |
| ENGL 1400 | Business Writing for Office Professionals | 3 | |
| LAWS 2050 | Law of Contracts | 3 | |
| MATH 1600 | Business Math | 3 | |
| PSYC 1030 | Psychology of Personal Adjustment | 3 | |
| Social Science Elective |
Select 3 credits from: ECON, PHIL, PSYC, GEOG, POLS, SOCS, HIST | 3 | |
| SPCH 1100 | Oral Communication I | 3 | |
| Total General Education Credits | 24 |
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| OFTD 1120 OR 13400 |
Microcomputer Keyboarding OR Microcomputer Keyboarding Advanced |
3 | |
| OFTD 1130 | Editing for Office Communications I | 2 | |
| OFTD 1140 | Office Technology & Procedures I | 3 | |
| OFTD 1170 | P | Office Transcription I | 3 |
| OFTD 1180 | Speech Recognition Software Applications I | 1 | |
| OFTD 1190 | P | Speech Recognition Software Applications II | 1 |
| OFTD 1220 | P | Microsoft Office Applications I | 4 |
| OFTD 1250 | Office Accounting | 3 | |
| OFTD 1280 | Editing for Office Communications II | 3 | |
| OFTD 1370 | Business File Management | 3 | |
| ADAS 2510 | P | Microsoft Office Applications II | 3 |
| ADAS 2520 | P | Office Transcription II | 3 |
| ADAS 2530 | P | Office Technology & Procedures II | 3 |
| ADAS 2570 | Administrative Office Management | 3 | |
| ADAS 2610 | P | Microsoft Office Applications III | 3 |
| ADAS 2620 OR 2580 |
Office Administration Career Development OR Cooperative Work Experience I |
3 - 4 | |
| Total Major Requirements Credits | 45-46 |
Total Program Credits........................................................................................69-70
Legal Administrative Assistant/Secretary
Associate in Science (A.S.) Degree
Flanagan Campus, Lincoln
The Legal Administrative Assistant/Secretary program prepares students for careers such as legal secretary, legal transcriptionist, and legal office assistants who work in a variety of office settings including law offices, legal departments and insurance companies. Career opportunities for the graduates of this program are expected to remain constant.
Students who successfully complete this program demonstrate the ability to understand basic legal terminology, the elements of legal style, and the use of standard clauses within legal documents and forms. Students develop high-level skills in managing a law office and in the production of accurate legal documents. In their last semester, students are given the opportunity to work in a local legal office.
This program is available full time or part time, days or evenings; however some required courses are offered days only.
General Education Electives
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| COMI 1100 | Introduction to Computers | 3 | |
| ENGL 1010* OR 1300 |
Composition I OR Composition I (for Speakers of English as a Second Language) |
3 | |
| ENGL 1400 | Business Writing for Office Professionals | 3 | |
| LAWS 2050 | Law of Contracts | 3 | |
| LAWS 2070 | Law of Business Organization | 3 | |
| MATH 1600 | Business Math | 3 | |
| PSYC 1030 | Psychology of Personal Adjustment | 3 | |
| Social Science Elective |
Select 3 credits from: ECON, PHIL, PSYC, GEOG, POLS, SOCS, HIST | 3 | |
| SPCH 1100 | Oral Communication I | 3 | |
| Total General Education Credits | 27 |
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| OFTD 1120 OR 1340 |
Microcomputer Keyboarding OR Microcomputer Keyboarding Advanced |
3 | |
| OFTD 1130 | Editing Skills for Office Communications I | 2 | |
| OFTD 1140 | Office Technology & Procedures I | 3 | |
| OFTD 1170 | P | Office Transcription I | 3 |
| OFTD 1180 | P | Speech Recognition Software Applications I | 1 |
| OFTD 1190 | P | Speech Recognition Software Applications II | 1 |
| OFTD 1220 | Microsoft Office Applications I | 4 | |
| OFTD 1250 | Office Accounting | 3 | |
| OFTD 1280 | Editing Skills for Office Communications II | 3 | |
| OFTD 1370 | Business File Management | 3 | |
| ADAS 2510 | P | Microsoft Office Applications II | 3 |
| ADAS 2520 | P | Office Transcription II | 3 |
| ADAS 2610 | P | Microsoft Applications III | 3 |
| ADAS 2620 OR 2580 |
Office Administration Career Development
OR Cooperative Work Experience I |
3-4 | |
| LEGL 2310 | Legal Forms and Terminology (Fall only) |
2 | |
| LEGL 2420 | Legal Office Administration (Spring only) |
2 | |
| Total Major Requirements Credits | 42-43 |
Total Program Credits..........................................................................................69-70
Medical Administrative Assistant/Secretary
Tip:
Full-Time Students should take the following courses:
First Semester:
OFTD 1120 OR 1340, OFTD 1250, 1130, 1370, COMI
1100, ENGL 1400 (17 credits)
Second Semester:
MATH 1600, OFTD 1140, 1170, 1180,
1220, 1280 (17 credits)
Third Semester:
BIOL 1070, 1080, MEDL 2350, 2360,
2380, 2390, OFTD 1190, PSYC 1100,
SPCH 1100 (22 credits)
Fourth Semester:
ADAS 2620 OR MEDL 2910, BIOL
1110, ENGL 1010 OR 1300, MEDL 2400,
2410, 2460, 2480, Social Science Elective (19-20 credits)
Associate in Science (A.S.) Degree
Knight Campus, Warwick
Program offered during daytime only
The Medical Administrative Assistant/Secretary program prepares students to perform administrative and clinical duties. Some responsibilities encountered by graduates include preparing medical correspondence, assisting physicians with medical reports and histories, arranging for patient hospitalization, including insurance and billing practices. This is currently considered one of the fastest-growing occupations.
This program provides highly technical training necessary for a competent medical assistant/secretary. In their last semester, students are given the opportunity to work in a local medical office.
While some courses in this program are offered evenings, this program is available primarily during the daytime only.
General Education Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| BIOL 1110 | P | Introduction to Pharmacology | 1 |
| BIOL 1070 | Anatomy & Physiology | 3 | |
| BIOL 1080 | P | Clinical Procedures | 3 |
| COMI 1100 | Introduction to Computers | 3 | |
| ENGL 1010* OR 1300 |
Composition I OR Composition I (for Speakers of English as a Second Language) |
3 | |
| ENGL 1400 | Business Writing for Office Professionals | 3 | |
| MATH 1600 | Business Math | 3 | |
| PSYC 1030 | Psychology of Personal Adjustment | 3 | |
| Social Science Elective |
Select 3 credits from: ECON, PHIL, PSYC, GEOG, POLS, SOCS, HIST |
3 | |
| SPCH 1100 | Oral Communication I | 3 | |
| Total General Education Electives | 28 |
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
C - Indicates Co-requisite: course required before taking, or while taking, this course. See Course Descriptions.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| ADAS 2620 OR MEDL 2910 |
Office Administration Career Development OR Medical Cooperative Work Experience |
3-4 |
|
| MEDL 2350 | C | Medical Terminology | 2 |
| MEDL 2360 | C | Medical Document Processing | 2 |
| MEDL 2380 | Medical Office Transcription I | 3 |
|
| MEDL 2390 | P | CPT Medical Insurance Coding | 2 |
| MEDL 2400 | P | ICD-CM Medical Insurance Coding | 1 |
| MEDL 2410 | C | Medical Insurance Billing | 3 |
| MEDL 2460 | P | Medical Office Administration | 3 |
| MEDL 2480 | P | Medical Office Transcription II | 2 |
| OFTD 1120 OR 1340 |
Microcomputer Keyboarding OR Microcomputer Keyboarding Advanced |
3 |
|
| OFTD 1130 | Editing Skills for Office Communications I | 2 |
|
| OFTD 1140 | Office Technology & Procedures I | 3 |
|
| OFTD 1170 | Office Transcription I | 3 |
|
| OFTD 1180 | P | Speech Recognition Software Applications I | 1 |
| OFTD 1190 | P | Speech Recognition Software Applications II | 1 |
| OFTD 1220 | P | Microsoft Office Applications I | 4 |
| OFTD 1250 | Office Accounting | 3 |
|
| OFTD 1280 | Editing Skills for Office Communications II | 3 |
|
| OFTD 1370 | Business File Management | 3 |
|
| Total Major Requirements Credits | 47-48 |
Total Program Credits........................................................................................75-76
Office Administration Certificate
Admissions Requirements:
Students applying to this Certificate Program must be high school graduates (or equivalent) and be able to type at a rate of 30 words per minute.Certificate program credits may be applied towards a degree.
Tip:
Full-Time Students should follow this schedule:
First Semester:
OFTD 1120 or 1340, 1220, 1130, 1250, 1370
ENGL 1400
COMI 1100
Second Semester:
OFTD 1140, 1170, 1180, 1220, 1280
MATH
1600
Knight Campus, Warwick
This program has been designed to train administrative office professionals in any of the areas of concentration listed here. Some options enable a student to earn an associate degree. Other options enable a student to earn a nine-month certificate. The courses have been tailored to help students fill the various needs of the business community.
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| OFTD 1120 OR OFTD 1340 |
Microcomputer Keyboarding OR Advanced Microcomputer Keyboarding |
3 | |
| OFTD 1130 | Editing Skills for Office Communications I | 2 | |
| OFTD 1250 | Office Accounting | 3 | |
| COMI 1100 | Introduction to Computers | 3 | |
| ENGL 1400 | Business Writing for Office Professionals | 3 | |
| OFTD 1370 | Business File Management | 3 | |
| OFTD 1170 | P | Office Transcription I | 3 |
| OFTD 1220 | P | Microsoft Office Applications | 4 |
| OFTD 1280 | Editing Skills for Office Communications II |
3 | |
| OFTD 1140 | Office Technology and Procedures I | 3 | |
| MATH 1600 | Business Math | 3 | |
| OFTD 1180 | Speech-Recognition Software Applications I | 1 | |
| Total Certificate Credits | 34 |
Medical Transcription Certificate
Admissions Requirements:
Students applying to the Medical Transcription Certificate Program must be high school graduates (or equivalent) and be able to type at a rate of 30 words per minute.Certificate program credits may be applied towards a degree.
Tip:
Full-Time Students should follow this schedule:
First Semester:
OFTD 1220, 1130, 1180, MEDL 2360,
2350, 2380, BIOL 1070 (17 credits)
Second Semester:
ADAD 2620 OR MEDL 2910, BIOL
1110, COMI 1100, MEDL 2460, 2480,
OFTD 1280, PSYC 1030 (19-20)
Where possible, take courses in the order they are listed.
Knight Campus, Warwick
Program offered during daytime only
The Medical Transcription Certificate Program prepares students for employment in the health field. Students are trained in the use of medical terminology, the transcription of various types of medical reports, and the handling of medical office duties. Cooperative work experience in a medical office is a requirement of this program. Job opportunities for graduates are projected to remain constant.
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
C - Indicates Co-requisite: course required before taking, or while taking, this course. See Course Descriptions.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| OFTD 1220 | P | Microsoft Office Applications I | 4 |
| MEDL 2360 | C | Medical Document Processing | 2 |
| MEDL 2350 | C | Medical Terminology | 2 |
| MEDL 2380 | Medical Office Transcription I | 3 | |
| OFTD 1130 | Editing Skills for Office Communications I | 2 | |
| BIOL 1070 | Anatomy & Physiology | 3 | |
| OFTD 1180 | Speech Recognition Software Applications I | 1 | |
| MEDL 2480 | P | Medical Office Transcription II | 2 |
| OFTD 1280 | Editing Skills for Office Communications II | 3 | |
| MEDL 2460 | P | Medical Office Administration | 3 |
| ADAS 2620 OR 2910 |
Office Administration Career Development
OR Medical Cooperative Work Experience |
3-4 | |
| PSYC 1030 | Psychology of Personal Adjustment | 3 | |
| BIOL 1110 | P | Introduction to Pharmacology | 1 |
| COMI 1100 | Introduction to Computers | 3 | |
| Total Certificate Credits | 35-36 |
Basic Office Skills Certificate
The one-semester Basic Office Skills Certificate Program gives students immediate job training for entry-level office positions. Such positions include office assistant, word processing typist, receptionist, and data entry clerk. Students who successfully complete the program have a background in word processing, accounting and file management.
This program is available full time or part time days and/or evenings. Since this program consists of the first-semester course requirements for Office Administration degree programs, all credits earned in this certificate are fully transferable to these degree programs or other department certificates. In addition, credits earned in this certificate program may be applied to the elective credit portion of the General Studies and Liberal Arts degree programs.
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| OFTD 1160 | Basic Keyboarding Mastery | 2 | |
| OFTD 1220* | P | Microsoft Office Applications I | 4 |
| OFTD 1250 | Office Accounting | 3 | |
| OFTD 1370 | Business File Management | 3 | |
| OFTD 1140 | Office Technology & Procedures I | 3 | |
| OFTD 1130 | Editing Skills for Office Communications I | 2 | |
| OFTD 1180 | Speech Recognition Software Applications I | 1 | |
| Total Certificate Credits | 18 |
* A Challenge exam is required for the pre-requisite course, OFTD 1120. Students who pass will be able to enroll in OFTD 1220. Students who do not pass must enroll in OFTD 1120 before taking OFTD1220.
Legal Office Assistant Certificate
Flanagan Campus, Lincoln
The Legal Office Assistant Certificate Program is designed specifically for students interested in acquiring the skills needed for entry-level legal administrative support positions in the least amount of time. These office environments offer rewarding career opportunities for graduates of this program are expected to remain constant
Students who successfully complete this program have a background in legal terminology, Microsoft Office applications, and language skills. In their last semester, students are given the opportunity to work in a local legal office. All credits earned in this certificate program may be applied to the Legal Administrative Assistant Degree Program.
This program is available fulltime or part time, days or evenings. Some courses are offered days only. To complete this program within the two semesters, applicants must already be able to type at the rate of 25 words per minute before enrolling, or they must enroll in the Microcomputer Keyboarding course which will extend completion time.
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
Tip:
Take courses in the order they are listed.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| COMI 1100 | Introduction to Computers | 3 | |
| ENGL 1400 | Business Writing for Office Professionals | 3 | |
| OFTD 1220 | P | Microsoft Office Applications I | 4 |
| ADAS 2510 | P | Microsoft Office Applications II | 3 |
| OFTD 1130 | Editing Skills for Office Communications I | 2 | |
| LAWS 2050 | Law of Contracts | 3 | |
| LEGL 2310 | Legal Forms and Terminology | 2 | |
| ADAS 2610 | P | Microsoft Office Applications III | 3 |
| OFTD 1280 | Editing Skills for Office Communications II | 3 | |
| OFTD 1170 | P | Office Transcription I | 3 |
| OFTD 1140 | Office Technology & Procedures I | 3 | |
| ADAS 2620 OR 2380 |
Career Development OR Office Administrative Cooperative Work Experience |
3-4 | |
| OFTD 1180 | Speech Recognition Software Applications I | 1 | |
| Total Certificate Credits | 36 - 37 |
Travel, Tourism & Hospitality Certificate Program
Note: This Certificate is a part-time evening/weekend program
Tourism is currently Rhode Island’s second largest and fastest growing industry. The CCRI Travel, Tourism & Hospitality Program provides students with the skills and knowledge necessary for successful careers in this growing industry. Graduates are prepared for entry-level positions with airlines, airport operations, car rental companies, conventions and meetings, corporate travel, cruise industry, and the lodging industry. In their last semester, students are given the opportunity to work in a local travel or hospitality environment. Students have a choice of either a travel management or lodging management concentration.
Students who complete this Certificate Program have two options:
- Enter the travel and tourism industry with marketable skills and training
- Continue your education in the CCRI General Studies Program. The General Studies degree program requires 60 credits for completion, 28 of which are elective credits. The Travel, Tourism and Hospitality Certificate program requires 34 credits, including six in math and English, which are also part of the General Studies Program. The remaining 28 credits from this program can be used to meet the 28 elective credits for the General Studies Degree. Note: Students may complete the Travel, Tourism and Hospitality Certificate Program first and then apply all credits toward a General Studies degree or work concurrently in the two programs.
Major Requirements
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
Transfer:
All general education as well as Travel and Hospitality courses transfer to Johnson & Wales
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| TRVL 1010 | Introduction to Travel and Tourism | 3 | |
| OFTD 1120 | Microcomputer Keyboarding | 3 | |
| HOSP 1010 | Lodging Management I | ||
| HOSP 1020 | P | Lodging Management II | |
| TRVL 1020 | Destination Geography | 3 | |
| TRVL 2010 | P | Computer Reservation Systems I | 3 |
| COMI 1100 | Introduction to Computers | 3 | |
| ENGL 1010 | Composition I | 3 | |
| MATH 1600 | Business Math | 3 | |
| TRVL 2110 | P | Computer Reservations Systems II | 3 |
| TRVL 2020 | P | Travel Agency Operation and Admin. | 3 |
| TRVL 2030 | P | Conference and Convention Planning | 3 |
| ADAS 2620 OR ADAS 2380 Optional |
Office Administration Career Development OR Office Administrative Cooperative Work Experience (Optional) |
3-4 | |
| Total Certificate Credits | 33-34 |
Medical Insurance Billing Specialist Certificate (MIBC)
Knight Campus, Warwick Only
This program provides students with the knowledge, skills and abilities to process medical insurance forms and to code medical records using the CPT and ICD-CM coding systems. Upon completion of the program, students are eligible to take the national CPC (Certified Professional Coders) examination. Employment of medical records and health information technicians is expected to grow much faster than average for all occupations.
Admissions Requirements: Students applying for the Medical Insurance Billing Specialist Certificate Program must be high school graduates (or equivalent).
Certificate program credits may be applied towards an Administrative Office Technology or general studies degree.
Semester 1
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
C - Indicates Co-requisite: course required before taking, or while taking, this course. See Course Descriptions.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| MEDL 2350 | C | Medical Terminology | 2 |
| BIOL 1070 | Anatomy & Physiology | 3 | |
| MEDL 2390 | P | CPT Medical Insurance Coding | 2 |
| MEDL 2400 | P | ICD Medical Insurance Coding | 1 |
| OFAD 1120 | Microcomputer Keyboarding | 3 | |
| ENGL 1400 | * | Business Writing for Office Professionals | 3 |
| Total Semester Credits | 14 |
Semester 2
P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.
| COURSE NO. | COURSE TITLE | CREDITS | |
|---|---|---|---|
| MEDL 2410 | P | Medical Insurance Billing | 3 |
| MEDL 2460 | P | Medical Office Administration | 3 |
| MEDL 2420 | P | Practical Applications in Professional Medical Coding | 3 |
| MATH 1600 | * | Business Math | 3 |
| Total Semester Credits | 12 | ||
| Total Certificate Credits | 26 |
*Placement test required


