Administrative Office Technology

photo of student

Programs

Associate Degree Programs

Administrative Assistant/Secretary

Legal Administrative Assistant/Secretary

Medical Administrative Assistant/Secretary

Certificate Programs

Basic Office Skills

Legal Office Assistant

Medical Insurance Billing Specialist

Medical Transcription

Office Administration

Travel, Tourism, and Hospitality

The Administrative Office Technology programs are designed to emphasize a variety of computer tasks created by new technologies as well as traditional office responsibilities. With the shift of work responsibility from middle management, the role of the office professional has become critical. All organizations need timely and effective office and administrative support to operate efficiently. The International Association of Administrative Professionals defines administrative professionals as "individuals who are responsible for administrative tasks and the coordination of information in support of an office related environment and who are dedicated to furthering their personal and professional growth in their chosen profession."


Administrative Assistant/Secretary (ADAD)

Tip:

Full-Time Students should take the following courses:

First Semester:
OFTD 1120 OR 1340, OFTD 1250, 1130, 1370, COMI 1100, ENGL 1400 (17 credits)

Second Semester:
MATH 1600, OFTD 1140, 1170, 1180, 1220, 1280 (17 credits)

Third Semester:
ADAS 2510, 2520, 2530, OFTD 1190, SPCH 1100, PSYC 1030 (16 credits)

Fourth Semester:
ADAS 2610, 2620 OR 2580, ADAS 2570, ENGL 1010 OR 1300, LAWS 2050, Social Science Elective (18-19 credits)

Associate in Science (A.S.) Degree

The Administrative Assistant/Secretary program prepares students for careers such as executive assistant, office manager and senior word processor. Students who successfully complete the program have a background in Microsoft Office applications, administrative office management, and advanced transcription. Career opportunities for the graduates of this program are expected to remain constant.

The program trains students to perform a variety of tasks encountered by the administrative assistant involving decision-making, accepting responsibility and managing an office. In their last semester, students are given the opportunity to work in a local business office.

This program is available full time or part time, days or evenings.

General Education Electives
COURSE NO.   COURSE TITLE CREDITS
COMI 1100   Introduction to Computers 3
ENGL 1010*
OR 1300
  Composition I
OR Composition I (for Speakers of English as a Second Language)
3
ENGL 1400   Business Writing for Office Professionals 3
LAWS 2050   Law of Contracts 3
MATH 1600   Business Math 3
PSYC 1030   Psychology of Personal Adjustment 3
Social Science
Elective
  Select 3 credits from: ECON, PHIL, PSYC, GEOG,
POLS, SOCS, HIST
3
SPCH 1100   Oral Communication I 3
    Total General Education Credits 24

*Placement test required

Major Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
OFTD 1120
OR 1340
  Microcomputer Keyboarding
OR Microcomputer Keyboarding Advanced
3
OFTD 1130   Editing for Office Communications I 2
OFTD 1140   Office Technology & Procedures I 3
OFTD 1170 P Office Transcription I 3
OFTD 1180   Speech Recognition Software Applications I 1
OFTD 1190 P Speech Recognition Software Applications II 1
OFTD 1220 P Microsoft Office Applications I 4
OFTD 1250   Office Accounting 3
OFTD 1280   Editing for Office Communications II 3
OFTD 1370   Business File Management 3
ADAS 2510 P Microsoft Office Applications II 3
ADAS 2520 P Office Transcription II 3
ADAS 2530 P Office Technology & Procedures II 3
ADAS 2570   Administrative Office Management 3
ADAS 2610 P Microsoft Office Applications III 3
ADAS 2620
OR 2580
  Office Administration Career Development
OR Cooperative Work Experience I
3 - 4
    Total Major Requirements Credits 45-46

Total Program Credits........................................................................................69-70

Legal Administrative Assistant/Secretary  (LGAD

Tips:

Full-Time Students should take the following courses:

First Semester:
OFTD 1120 OR 1340, OFTD 1250, 1130, 1370, COMI 1100, ENGL 1400 (17 credits)

Second Semester:
MATH 1600, OFTD 1140, 1170, 1180, 1220, 1280 (17 credits)

Third Semester:
ADAS 2510, 2520, LAWS 2050, 2070, OFTD 1190, SPCH 1100 LEGL 2310 (18 credits)

Fourth Semester:
ADAS 2610, AND 2620 OR 2580, ENGL 1010 OR 1300, LEGL 2420, PSYC 1030 (17-18 credits)

Associate in Science (A.S.) Degree

Flanagan Campus, Lincoln

The Legal Administrative Assistant/Secretary program prepares students for careers such as legal secretary, legal transcriptionist and legal office assistants who work in a variety of office settings including law offices, legal departments and insurance companies. Career opportunities for the graduates of this program are expected to remain constant.

Students who successfully complete this program demonstrate the ability to understand basic legal terminology, the elements of legal style and the use of standard clauses within legal documents and forms. Students develop high-level skills in managing a law office and in the production of accurate legal documents. In their last semester, students are given the opportunity to work in a local
legal office.

This program is available full time or part time, days or evenings; however some required courses are offered days only.

General Education Electives
COURSE NO. COURSE TITLE CREDITS
COMI 1100   Introduction to Computers 3
ENGL 1010*
OR 1300
  Composition I
OR Composition I (for Speakers of English as a Second Language)
3
ENGL 1400   Business Writing for Office Professionals 3
LAWS 2050   Law of Contracts 3
LAWS 2070   Law of Business Organization 3
MATH 1600*   Business Math 3
PSYC 1030   Psychology of Personal Adjustment 3
Social Science
Elective
  Select 3 credits from: ECON, PHIL, PSYC, GEOG,
POLS, SOCS, HIST
3
SPCH 1100   Oral Communication I 3
    Total General Education Credits 27

*Placement test required

Major Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
OFTD 1120
OR 1340
  Microcomputer Keyboarding
OR Microcomputer Keyboarding Advanced
3
OFTD 1130   Editing Skills for Office Communications I 2
OFTD 1140   Office Technology & Procedures I 3
OFTD 1170 P Office Transcription I 3
OFTD 1180   Speech Recognition Software Applications I 1
OFTD 1190 P Speech Recognition Software Applications II 1
OFTD 1220 P Microsoft Office Applications I 4
OFTD 1250   Office Accounting 3
OFTD 1280   Editing Skills for Office Communications II 3
OFTD 1370   Business File Management 3
ADAS 2510 P Microsoft Office Applications II 3
ADAS 2520 P Office Transcription II 3
ADAS 2610 P Microsoft Applications III 3
ADAS 2620
OR 2580
  Office Administration Career Development
OR Cooperative Work Experience I
3-4
LEGL 2310   Legal Forms and Terminology 2
LEGL 2420   Legal Office Administration 2
    Total Major Requirements Credits 42-43

Total Program Credits..........................................................................................69-70

Medical Administrative Assistant/Secretary (MDAD)

Tip:

Full-Time Students should take the following courses:

First Semester:
OFTD 1120 OR 1340, OFTD 1250, 1130, 1370, COMI 1100, ENGL 1400 (17 credits)

Second Semester:
MATH 1600, OFTD 1140, 1170, 1180, 1220, 1280 (17 credits)

Third Semester:
BIOL 1070, 1080, MEDL 2350, 2360, 2380, 2390, OFTD 1190, PSYC 1030, SPCH 1100 (22 credits)

Fourth Semester:
ADAS 2620 OR MEDL 2910, BIOL 1110, ENGL 1010 OR 1300, MEDL 2400, 2410, 2460, 2480, Social Science Elective (19-20 credits)

Associate in Science (A.S.) Degree

Knight Campus, Warwick
Program offered during daytime only

The Medical Administrative Assistant/Secretary program prepares students to perform administrative and clinical duties. Some responsibilities encountered by graduates include preparing medical correspondence, assisting physicians with medical reports and histories and arranging for patient hospitalization, including insurance and billing practices. This is currently considered one of the fastest-growing occupations.

This program provides highly technical training necessary for a competent medical assistant/secretary. In their last semester, students are given the opportunity to work in a local medical office.

While some courses in this program are offered evenings, this program is available primarily during the daytime only.

General Education Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
BIOL 1110 P Introduction to Pharmacology 1
BIOL 1070   Anatomy & Physiology 3
BIOL 1080 P Clinical Procedures 3
COMI 1100   Introduction to Computers 3
ENGL 1010*
OR 1300
  Composition I OR Composition I (for
Speakers of English as a Second Language)
3
ENGL 1400   Business Writing for Office Professionals 3
MATH 1600*   Business Math 3
PSYC 1030   Psychology of Personal Adjustment 3
Social Science
Elective
  Select 3 credits from: ECON, PHIL, PSYC, GEOG,
POLS, SOCS, HIST
3
SPCH 1100 Oral Communication I 3
    Total General Education Electives 28

*Placement test required

Major Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

C - Indicates Co-requisite: course required before taking, or while taking, this course. See Course Descriptions.

COURSE NO. COURSE TITLE CREDITS
ADAS 2620
OR MEDL 2910
  Office Administration Career Development
OR Medical Cooperative Work Experience
3-4
MEDL 2350 C Medical Terminology 2
MEDL 2360 C Medical Document Processing 2
MEDL 2380   Medical Office Transcription I 3
MEDL 2390 P CPT Medical Insurance Coding 2
MEDL 2400 P ICD-CM Medical Insurance Coding 1
MEDL 2410 C Medical Insurance Billing 3
MEDL 2460 P Medical Office Administration 3
MEDL 2480 P Medical Office Transcription II 2
OFTD 1120
OR 1340
  Microcomputer Keyboarding
OR Microcomputer Keyboarding Advanced
3
OFTD 1130   Editing Skills for Office Communications I 2
OFTD 1140   Office Technology & Procedures I 3
OFTD 1170 P Office Transcription I 3
OFTD 1180   Speech Recognition Software Applications I 1
OFTD 1190 P Speech Recognition Software Applications II 1
OFTD 1220 P Microsoft Office Applications I 4
OFTD 1250   Office Accounting 3
OFTD 1280 Editing Skills for Office Communications II 3
OFTD 1370   Business File Management 3
    Total Major Requirements Credits 47-48

Total Program Credits........................................................................................75-76

Basic Office Skills Certificate (BOSC)

Note:

General Studies and Liberal Arts students can use the elective credits portion of their degree programs to earn a certificate in Basic Office Skills (18 credits) and/or Office Administration (35 credits) as well as other department certificates.

The one-semester Basic Office Skills Certificate Program gives students immediate job training for entry-level office positions. Such positions include office assistant, word processing typist, receptionist and data entry clerk. Students who successfully complete the program have a background in word processing, accounting and file management.

This program is available full time or part time days and/or evenings. Since this program consists of the first-semester course requirements for Office Administration degree programs, all credits earned in this certificate are fully transferable to these degree programs or other department certificates. In addition, credits earned in this certificate program may be applied to the elective credit portion of the General Studies and Liberal Arts degree programs.

Major Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
OFTD 1160   Basic Keyboarding Mastery 2
OFTD 1220* P Microsoft Office Applications I 4
OFTD 1250   Office Accounting 3
OFTD 1370   Business File Management 3
OFTD 1140   Office Technology & Procedures I 3
OFTD 1130   Editing Skills for Office Communications I 2
OFTD 1180   Speech Recognition Software Applications I 1
    Total Certificate Credits 18

*A Challenge exam is required for the pre-requisite course, OFTD 1120. Students who pass will be able to enroll in OFTD 1220. Students who do not pass must enroll in OFTD 1120 before taking OFTD1220.

Legal Office Assistant Certificate (LOAC)

Tip:

Take courses in the order they are listed.

First Semester:
COMI 1100; ENGL 1400; OFTD 1220, 1130; ADAS 2510; LAWS 2050; LEGL 2310

Second Semester:
ADAS 2610; OFTD 1280; OFTD 1170, 1140; ADAS 2620 or 2380; OFTD 1180

Flanagan Campus, Lincoln

The Legal Office Assistant Certificate Program is designed specifically for students interested in acquiring the skills needed for entry-level legal administrative support positions in the least amount of time. These office environments offer rewarding career opportunities for graduates of this program are expected to remain constant

Students who successfully complete this program have a background in legal terminology, Microsoft Office applications, and language skills. In their last semester, students are given the opportunity to work in a local legal office. All credits earned in this certificate program may be applied to the Legal Administrative Assistant Degree Program.

This program is available fulltime or part time, days or evenings. Some courses are offered days only. To complete this program within the two semesters, applicants must already be able to type at the rate of 25 words per minute before enrolling, or they must enroll in the Microcomputer Keyboarding course which will extend completion time.

Major Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
COMI 1100   Introduction to Computers 3
ENGL 1400   Business Writing for Office Professionals 3
OFTD 1220 P Microsoft Office Applications I 4
ADAS 2510 P Microsoft Office Applications II 3
OFTD 1130   Editing Skills for Office Communications I 2
LAWS 2050   Law of Contracts 3
LEGL 2310   Legal Forms and Terminology 2
ADAS 2610 P Microsoft Office Applications III 3
OFTD 1280   Editing Skills for Office Communications II 3
OFTD 1170 P Office Transcription I 3
OFTD 1140   Office Technology & Procedures I 3
ADAS 2620
OR 2380
  Career Development
OR Office Administrative
Cooperative Work Experience (optional)
3-4
OFTD 1180   Speech Recognition Software Applications I 1
    Total Certificate Credits 36 - 37

Medical Insurance Billing Specialist Certificate (MIBC)

Admissions Requirements:

Students applying for the Medical Insurance Billing Specialist Certificate Program must be high school graduates (or equivalent).

Certificate program credits may be applied toward an Administrative Office Technology or General Studies degree.

Tip:

Full-Time Students should follow this schedule:

First Semester:
MEDL 2350; BIOL 1070; MEDL 2390; MEDL 2400; OFTD 1120; ENGL 1400

Second Semester:
MEDL 2410; MEDL 2460; MATH 1600

Where possible, take courses in the order they are listed.

Knight Campus, Warwick Only

This program provides students with the knowledge, skills and abilities to process medical insurance forms and to code medical records using the CPT and ICD-CM coding systems. Upon completion of the program, students are eligible to take the national CPC (Certified Professional Coders) examination. Employment of medical records and health information technicians is expected to grow much faster than average for all occupations.

Semester 1

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

C - Indicates Co-requisite: course required before taking, or while taking, this course. See Course Descriptions.

COURSE NO. COURSE TITLE CREDITS
MEDL 2350 C Medical Terminology 2
BIOL 1070   Anatomy & Physiology 3
MEDL 2390 C CPT Medical Insurance Coding 2
MEDL 2400 C ICD Medical Insurance Coding 1
OFAD 1120   Microcomputer Keyboarding 3
ENGL 1400*   Business Writing for Office Professionals 3
    Total Semester Credits 14

*Placement test required

Semester 2

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
MEDL 2410 P Medical Insurance Billing 3
MEDL 2460 P Medical Office Administration 3
MEDL 2420 P Practical Applications in Professional Medical Coding 3
MATH 1600*   Business Math 3
    Total Semester Credits 12
    Total Certificate Credits 26

*Placement test required

Medical Transcription Certificate (MEDT)

Admissions Requirements:

Students applying to the Medical Transcription Certificate Program must be high school graduates (or equivalent) and be able to type at a rate of 25 words per minute.

Certificate program credits may be applied towards an Administrative Office Technology or General Studies degree.

Tip:

Full-Time Students should follow this schedule:

First Semester:
OFTD 1220, 1130, 1180, MEDL 2360, 2350, 2380, BIOL 1070 (17 credits)

Second Semester:
ADAD 2620 OR MEDL 2910, BIOL 1110, COMI 1100, MEDL 2460, 2480, OFTD 1280, PSYC 1030 (19-20 credits)

Where possible, take courses in the order they are listed.

Knight Campus, Warwick
Program offered during daytime only

The Medical Transcription Certificate Program prepares students for employment in the health field. Students are trained in the use of medical terminology, the transcription of various types of medical reports and the handling of medical office duties. Cooperative work experience in a medical office is a requirement of this program. Job opportunities for graduates are projected to remain constant.

Major Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

C - Indicates Co-requisite: course required before taking, or while taking, this course. See Course Descriptions.

COURSE NO. COURSE TITLE CREDITS
OFTD 1220 P Microsoft Office Applications I 4
MEDL 2360 C Medical Document Processing 2
MEDL 2350 C Medical Terminology 2
MEDL 2380 P Medical Office Transcription I 3
OFTD 1130   Editing Skills for Office Communications I 2
BIOL 1070   Anatomy & Physiology 3
OFTD 1180   Speech Recognition Software Applications I 1
MEDL 2480 P Medical Office Transcription II 2
OFTD 1280   Editing Skills for Office Communications II 3
MEDL 2460 P Medical Office Administration 3
ADAS 2620
OR 2910
  Office Administration Career Development
OR Medical Cooperative Work Experience
3-4
PSYC 1030   Psychology of Personal Adjustment 3
BIOL 1110 P Introduction to Pharmacology 1
COMI 1100   Introduction to Computers 3
    Total Certificate Credits 35-36

Office Administration Certificate (OFAC)

Certificate program credits may be applied towards an Administrative Office Technology or General Studies degree.

Tip:

Full-Time Students should follow this schedule:

First Semester:
OFTD 1120 or 1340, 1130, 1250, 1370
ENGL 1400
COMI 1100

Second Semester:
OFTD 1140, 1170, 1180, 1220, 1280
MATH 1600

Knight Campus, Warwick

This program has been designed to train administrative office professionals in any of the areas of concentration listed here. Some options enable a student to earn an associate’s degree. Other options enable a student to earn a nine-month certificate. The courses have been tailored to help students fill the various needs of the business community.

Major Requirements

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO.   COURSE TITLE CREDITS
OFTD 1120 OR
OFTD 1340
  Microcomputer Keyboarding OR
Advanced Microcomputer Keyboarding
3
OFTD 1130   Editing Skills for Office Communications I 2
OFTD 1250   Office Accounting 3
COMI 1100   Introduction to Computers 3
ENGL 1400*   Business Writing for Office Professionals 3
OFTD 1370   Business File Management 3
OFTD 1170 P Office Transcription I 3
OFTD 1220 P Microsoft Office Applications 4
OFTD 1280   Editing Skills for Office
Communications II
3
OFTD 1140   Office Technology and Procedures I 3
MATH 1600*   Business Math 3
OFTD 1180   Speech-Recognition Software Applications I 1
    Total Certificate Credits 34

*Placement test required

Travel, Tourism & Hospitality Certificate Program (TRVL)

Tourism is currently Rhode Island’s second largest and fastest growing industry. The CCRI Travel, Tourism & Hospitality Program provides students with the skills and knowledge necessary for successful careers in this growing industry. Graduates are prepared for entry-level positions with airlines, airport operations, car rental companies, conventions and meetings, corporate travel, cruise industry and the lodging industry. In their last semester, students are given the opportunity to work in a local travel or hospitality environment. Students have a choice of either a travel management or lodging management concentration.

Major Requirements for Both Concentrations

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

Students who complete this Certificate Program have two options:

• Enter the travel and tourism industry with marketable skills and training

• Continue your education in the CCRI General Studies Program. The General Studies degree program requires 60 credits for completion, 28 of which are elective credits. The Travel, Tourism and Hospitality Certificate program requires 34 credits, including six in math and English, which are also part of the General Studies Program. The remaining 28 credits from this program can be used to meet the 28 elective credits for the General Studies Degree. Note: Students may complete the Travel, Tourism and Hospitality Certificate Program first and then apply all credits toward a General Studies degree or work concurrently in the two programs.

Note: This Certificate is a part-time evening/weekend program

Transfer:

All general education as well as Travel and Hospitality courses transfer to Johnson & Wales

COURSE NO. COURSE TITLE CREDITS
TRVL 1010   Introduction to Travel and Tourism 3
TRVL 1020   Destination Geography 3
TRVL 2030 P Conference and Convention Planning 3
COMI 1100   Introduction to Computers 3
OFTD 1120   Microcomputer Keyboarding 3
ENGL 1010*   Composition I 3
MATH 1600*   Business Math 3
ADAS 2620
OR ADAS 2380
  Office Administration Career Development
OR Office Administrative Cooperative
Work Experience (Optional)
3-4
    Total Required Credits for Both Concentrations 24-25

*Placement test required

Additional Required Courses for Concentration in:
Hospitality Management only

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
HOSP 1010   Lodging Management I 3
HOSP 1020 P Lodging Management II 3
BUSN 2350 P Human Resource Management 3
    Total Additional Requried Credits 9
    Total Certificate Credits for Hospitality Management 33-34
Additional Required Courses for Concentration in:
Travel Management only

P - This course has a prerequisite. See Course Descriptions section for class hours, prerequisites and corequisites.

COURSE NO. COURSE TITLE CREDITS
TRVL 2010 P Computer Reservation Systems I 3
TRVL 2110 P Computer Reservations Systems II 3
TRVL 2020   Travel Agency Operation and Admin. 3
    Total Additional Required Credits 9
    Total Certificate Credits for Travel Management 33-34

Go to top of page